Samantha Riggs

Experience

• 

  U.S. Bank

  Jun 2005 - Dec 2007

  Universal Banker

  Process loan applications and verify accuracy of confidential information for various customer loansResolved irate customer complaints, situations, and general questions concerning their accountsResolve identify theft situations to re-establish company’s credibility with the customerAssisted in general management day-to-day activities within branch

• 

  Cardinal Health

  Jan 2007 - Nov 2010

  Create and maintain customer accounts by working with internal stakeholders to ensure complete compliance with federal/mandatory guidelinesDeveloped Visual/TAKT board for department to show current metrics and various career opportunitiesUtilized Microsoft Access and Excel to drive quality and decrease cycle-time for various external stakeholder projects Responsible for analyzing escalations and maintaining corporate contract files to provide accurate pricing and product informationResearch and solve complex contract scenarios while analyzing contract-specific reportsCollaborate with many different stakeholders to resolve contract pricing issues timely and appropriately

  • Coordinator, Customer Data Management & Compliance

    Jan 2010 - Nov 2010

  • Coordinator, Customer Contract Management

    Jan 2007 - Jan 2010
• 

  Cardinal Health

  Feb 2012 - now

  Responsible for purchasing order execution, forecasting, inventory issues and product availability updates for Brand suppliers.Directed and organized the pilot for the replenishment department reorganization. Developed training plans and collaborated with team members to streamline and implement standard processes. Analyzed best practices and rolled out our findings to the entire replenishment team. Organize and facilitate monthly meetings for the improvement and standardization of the department visual boards. Show less

  • Consultant Inventory Management

    Dec 2013 - now

  • Buyer Brand Rx

    Feb 2012 - Dec 2013