Katherine Redfearn, CHRP

Experience

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  McDonald's

  Mar 2012 - Apr 2017

  -Create target goals based on hourly sales and store product promotions-Count and balance tills, and prepare bank deposits-Communicate effectively to crew to complete tasks thoroughly-Ensure procedures are being followed through verbal and written means-Knowledge of Food Safety procedures-Modelling and implementing safe food practices-Document and take appropriate action when safety violations or harassment takes place-Encourage and display behaviour of a safe work environment-Write and present performance reviews for crew at six month interval-Collaborate with store manager and fellow managers for feedback on store management Show less

  • Swing Manager

    May 2014 - Apr 2017

  • Team Leader/Crew Trainer

    Mar 2012 - Apr 2014
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  Manulife

  May 2017 - Sept 2017

  HR Operations Analyst

  -Continually learning Excel, PowerPoint and Publisher skills through ad-hoc assignments , training sessions at the TechLounge and feedback through managers/coworkers-Quickly learned how to use Salesforce and SharePoint within two months' time -Updated and uploaded articles on company policies onto Salesforce database-Collected and analyzed data from Article Feedback and made recommendations to save time and costs-Minimized tax breaks, saving money for company-Planned and execute HR Department Happy Hour -Wrote meeting minutes in Skype business calls-Code confidential company records in accordance with company's records management policies-Called internal employees to retrieve and track feedback to improve AskHR Call Center Services Show less

• 

  Manulife

  Jan 2018 - Nov 2018

  Customer Care Professional, Manulife Investments

  -First Response Resolution, must problem solve and actively listen to resolve questions and concerns with the upmost efficiency-Maintain confidentiality with compliance standards on all calls-Research and respond to inquiries in a timely, accurate fashion-Exude professionalism and represent brand through conversational and calm demeanor

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  Polycorp Ltd

  Dec 2018 - Aug 2020

  HR Coordinator

  -Enroll and keep employee records up to date – entering new hires, terminations, schedule and position changes, attendance and discipline tracking-Administer and enter employee benefits into system-Assist in implementation of payroll system on existing HRIS - Ceridian Dayforce, liaison between payroll and employees-Process payroll bi-weekly, enter and maintain vacation information on Ceridian-Dayforce-Handle employee concerns and questions, while completing tasks from management-Complete employment verifications -Go through recruitment cycle of posting jobs, pre-screening, setting up interviews, references and onboarding – ISO standards met with training new employees-Run safety shoe, safety glasses and uniform program-Support Health and Safety and Quality initiatives – coordinating orientation process and documents Show less

• 

  Cambridge Memorial Hospital

  Sept 2020 - now

  Human Resources Assistant - Benefits/Recruitment