Thiago William

Experience

• 

  BIC

  Jan 2005 - Dec 2010

  • Implemented improvements in production processes using Lean Manufacturing and quality tools, leading projects for new product development and launches, as well as restructuring, expanding, and automating the industrial area. • Worked in production planning, primarily focused on developing KPIs, monitoring service levels, quality, and productivity.• Responsible for the supply chain for production, spare parts for maintenance, and inventory control.• Supplier approval and development.• Developed the Quality Management System.

  • Process and Projects Analyst

    Jun 2009 - Dec 2010

  • Production Engineering Interniship

    Jan 2005 - Jun 2009
• 

  Graphocolor do Brasil Embalagens Ltda.

  Jul 2010 - May 2011

  Production Coordinator

  • Coordinated the entire manufacturing process, ensuring productivity, quality, and delivery deadlines, overseeing the areas of Stamping, Tooling, Assembly, Anodizing, and Maintenance.• Responsible for a team of 120 employees.

• 

  Avon

  May 2011 - Jan 2013

  Logistics Operations Supervisor (Distribution Center)

  • Responsible for receiving, storage, inventory, and picking activities.• Played a key role in the implementation and organization of processes at the largest Avon Distribution Center in the world during the Startup phase, including resource sizing, layout development, process indicators, and team training.

• 

  Dafiti

  Jan 2013 - Feb 2014

  Projects and Procurement Supervisor

  • Responsible for managing infrastructure and automation projects for the distribution center, seeking innovative and technological solutions.• Conducted financial and economic feasibility analysis of projects (ROI, PAYBACK).• Responsible for the approval and development of packaging and supply vendors.• Led continuous improvement projects and operational excellence in fulfillment processes.Key Achievements:• Implemented a distribution center automation project that increased productivity by 30% in receiving, storage, picking, and shipping processes. Automated the packaging assembly line, sized and acquired equipment for the logistics operation. Show less

• 

  Luft Logistics

  Feb 2014 - Jun 2016

  Logistics Supervisor

  • Supervisor of in-house logistics operations at Dow Agro’s production plant, the company's main client, responsible for the areas of Warehouse (Receiving, Storage, Picking, Inventory) and Transport, striving for operational excellence and the service level required by the client.

• 

  Dow AgroSciences

  Jun 2016 - Jan 2019

  Logistics Operations Coordinator

  • Responsible for managing the Inbound and Outbound operations of Dow Agrosciences in Brazil, covering 8 Distribution Centers, 1 Logistics Terminal, 1 Raw Material Warehouse, and nationwide transport operations.• Responsible for 3PL contracts with an annual budget of R$ 150 MM.• Responsible for audits of warehousing and transport processes.• Responsible for the transport risk management program.Key Achievements:• Developed the Service Level Agreement with minimum requirements and expectations for logistics service provision (Warehouse and Transport).• Developed Performance and Logistics Cost Indicators in Power BI.• Developed the strategy for the 2016 Logistics Bid, optimizing transportation and warehousing contracting models, resulting in savings of USD 2.5 MM.• Played a strategic role in the Dow and DuPont Logistics Operations Synergy Project in 2018 during the merger process. This project achieved savings of USD 4 MM. Show less

• 

  Corteva Agriscience

  Jan 2019 - Jan 2022

  Logistics Project Consultant – Operations and Innovations (Project Manager)

  •Responsible for identifying opportunities, designing, and implementing projects aimed at optimizing logistics processes, focusing strategically on operational excellence, customer satisfaction, innovation, cost reduction, quality, and compliance.•Led cross-functional project teams in the supply chain, supporting the development and implementation of an integrated work plan to achieve established goals.•Developed a digital transformation strategy focused on supply chain and logistics areas.Represented Supply Chain on the supplier innovation and excellence committee and served as an ambassador for Corteva's innovation program in partnership with Cubo Itaú (innovation hub).•Acted as a coach for logistics specialists.Key Achievements and Projects in Progress:•Managed multiple projects with savings exceeding USD 8 MM in 2019/2020.•Led the redesign and optimization of the logistics network, ensuring efficiency and synergy in outbound, inbound, and reverse logistics operations, including tax logistics projects and the implementation of air and rail modes.Evolved the end-to-end logistics operation management model through the implementation of a new •Control Tower, providing real-time visibility and transportation optimization via an integrated Transportation Management System (TMS).•Supported market access and marketing projects focused on improving customer experience. Show less

• 

  Albaugh Brazil

  Jan 2022 - Aug 2024

  Management of Teams and Strategic Processes• Team Leadership: Management of the Planning, Procurement, Logistics, and Foreign Trade teams, focusing on guidance, training, and professional development (12 team members).• Integrated Planning (S&OP): Leadership in the Sales and Operations Planning process, strategically aligning sales, operations, and finance. Responsible for material planning, master production scheduling, and inventory optimization, ensuring product availability and balancing inventory with demand to maximize operational efficiency.• Procurement Management: Management of the supply chain, including direct and indirect materials, as well as logistics services and consultancies. Implementation of Strategic Sourcing for cost-effective and efficient acquisitions, coordinating with the global team for the procurement of imported active ingredients.• Inbound Logistics and Foreign Trade: Management of transportation, warehousing, and import operations, ensuring efficient supply to the production plant. Responsible for the DRP process, ensuring the distribution of finished products to six branches according to monthly demand. Show less • Responsible for defining strategies for logistics and customer service areas, leading the implementation of tools, technologies, and innovative solutions to improve service levels, quality, safety, and cost efficiency.• Managed national logistics operations, ensuring excellence in warehousing, inventory, transportation, and distribution processes.• Led customer service operations, ensuring efficiency in order management, billing, and control of returns and rejections.Key Achievements at Albaugh Brasil:• Optimized S&OP and Strategic Sourcing processes through improvements in controls, indicators, and information accuracy.• Achieved USD 7.5 MM in savings on demurrage costs, direct and indirect purchases, and logistics (2022-2024).• Implemented a Control Tower for Logistics and Customer Service.• Increased service level by 18% and reduced returns and rejections by 30%.• Developed a Risk Management Plan, reducing cargo theft and incidents. Show less

  • Supply Chain Manager | Logistics | Planning | Procurement |

    Aug 2023 - Aug 2024

  • National Logistics and Customer Service Manager

    Jan 2022 - Jul 2023