Pedro Couto

Experience

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  Servix Informática Ltda.

  Jun 2015 - Jul 2020

  Senior Support Engineer

  Customer Support for NetApp Storage Solutions, providing support, planning, installation, consulting, and training for customers in Storage and Data Protection (Backup).Senior Specialist in NetApp, Commvault and Intellisnap.Contributed to the development of NetApp certification exams, earning the title of Subject Matter Expert in NetApp Certified Data Administrator and NetApp Certified Engineer Data Protection.NetApp Star / Prestige Partner with Lifecycle Services Support

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  Central IT - Governança Corporativa

  Aug 2020 - May 2021

  Tech Lead - Backup | Federal Court of Accounts

  Technical Manager of the Backup Team at Federal Court of Accounts (TCU) for Central IT.Management, administration, and architecture of Commvault.Managing a team of technicians providing 24/7 system administration for backup of the Solutions Commvault, Commvault Archiving, IntelliSnap, Huawei Storage, Quantum and Qualstar Tape Libraries.

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  Veritas Technologies LLC

  Dec 2020 - Jun 2021

  Tech Lead – Backup Team | Federal Court of Accounts

  Leading the migration from Commvault to NetBackup, overseeing contract transition, and driving strategic planning under contract 34/2020. Managing a team of technicians providing 24/7 service support, ensuring a seamless transition while optimizing data protection and storage efficiency.Technologies: NetBackup, Commvault, Pure Storage.

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  Vortex TI

  Jul 2021 - now

  Storage System Engineer

  Presales and Architecture of Storage and Data Protection solutionsDesign, Deploy, Support, Assessments, Best Practices, NetApp Evangelist, Security HardeningInstructor for Internal and Customer Training Classes about NetApp Administration and Data ProtectionSupport Engineer N3NetApp Private Sector Champion Brazil 2024NetApp LATAM Partner of the Year 2025NetApp Prestige Partner