Mark Glithero

Mark Glithero

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location of Mark GlitheroCheshunt, England, United Kingdom

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  • Timeline

  • About me

    National Training & Competency Manager

  • Education

    • Deacons Grammar School, Peterborough

      1971 - 1977
      Retail Banking Practice Geography, Geology, Economics - A Levels
    • Middlesex University

      2012 - 2013
      Retail Banking Practice Post Graduate Degree 2.1

      Activities and Societies: Degree in Retail Banking Practice via Halifax Journey in Practice programme.

  • Experience

    • Woolwich Building Society

      Jan 1981 - Jan 1997

      Responsible for the day to day management of 42 retail outlets and 260 staff including 35 regulated sales staff.Regional Branch of the Year winner in 1994, '95 and '96 and National Team of the Year runner up in 1996Achieved sales targets for Mortgage Lending, General Insurance, Personal Lending, Financial Advice, managed Regional P&L account and produced and analysed Regional performance dataManaged the sourcing, selection , recruitment, training and coaching of the Senior Management TeamSuccessfully developed and implemented the Woolwich Open Plan propositionProject managed the national 'Increasing General Insurance Sales' programmeQualified Trainer in "Customer Driven Sales" programmeOther roles with Woolwich Show less

      • Regional Manager - South West London

        Jan 1981 - Jan 1997
      • Area Manager

        Jan 1981 - Jan 1996
    • Barclays

      Jan 1997 - Jul 2003
      Head of Intermediary Sales

      • Responsible for achieving £14b Mortgage Lending, and £2m Ancillary Income (175% to target 2002)• Successfully maintained all divisional expenditure within agreed budget guidelines• Won Barclays “Team of the Year” in 2000 and 2003, resulting in attendance on Executive Club trips abroad• Managed the recruitment, selection, development and coaching of 15 Corporate Business Managers• Developed Key mortgage lending and IFA accounts through CRM, Inc John Charcol, Savills PF, Hampton’s International & Alexander Hall.• Delivered “Woolwich for Intermediaries” website, online mortgage applications and case tracking project Show less

    • Lexicon Surveyors

      Aug 2003 - Jun 2008
      Managing Director

      • Responsible for spearheading growth within the business, increasing surveyors from 12 to 80 in 5 years• Provided comprehensive national surveying coverage to all major UK lenders• Achieved a 500% increase in turnover from £2m in 2003 to £10m in 2007• Secured panel lender appointments and successfully won new panel management contracts• Drove forward strategic business plans and growth initiatives to increase profitability to £1m in 2007• Achieved Mortgage Strategy – Best Surveyor award in 2008, voted for by leading UK lenders• Launched Lexicon Energy to undertake commercial and residential EPCs in November 2007• Managed strategy, performance and delivery of agreed business targets for Lexicon Surveying Services• Developed and maintained external corporate relationships, entertaining, communications and marketing• Demonstrated strong networking abilities and an entrepreneurial approach to business opportunities Show less

    • DeVere Group

      Nov 2008 - Sept 2009
      Financial Planning Consultant

      • Managing, motivating and leading a team of 10 Offshore Financial consultants based in Cape Town, South Africa • Providing tailored advice and financial planning for ex-pats. • Develop and implement a strategic plan for financial planning and advice services in South Africa in accordance with FSB regulations.

    • Thomas Oliver UK

      Oct 2009 - Mar 2011
      Sales Manager & Financial Planning Consultant

      • Working as Sales Manager for 10 Financial Advisers at the practice of Thomas Oliver UK, personal wealth managers. • Specialists at providing tailored advice and financial planning for UK HNW clients of existing IFA practice covering Investments, Savings, Retirement Planning, Inheritance Tax Planning, Mortgages and all Protection products

    • Lloyds Banking Group

      Apr 2011 - Feb 2015
      Regional Bancassurance Manager

      • Leading a team of 13 Halifax branch based Financial Advisers who are advising clients on both Investment and Protection products.7/67th nationally on Sales & top nationally on risk.• Responsible for exceeding all customer service & sales objectives • T & C scheme supervisor responsible for record keeping, observations, maintenance of CAS status, file quality and risk management.

    • Key

      Feb 2015 - Dec 2019
      Regional Manager

      • Leading a team of 18 Equity Release Advisers who are recommending to clients on Whole of Market Equity release products & Estate Planning. • Responsible for delivery of all customer service, sales objectives & maintaining budgets. • T & C scheme supervisor responsible for record keeping, observations, maintenance of CAS status, file quality and risk management. • Top Regional Team (1/6) in Key in 2018 & 2019 to date. Directly responsible for £150m of Equity Release lending & £100k of additional revenue. Show less

    • Responsible Life

      Jan 2020 - Aug 2022
      Regional Manager

      https://responsible.org.uk/markglithero

    • Bower Private Clients

      Aug 2022 - now
      Equity Release Specialist

      Equity Release Specialist

    • Bower

      May 2023 - now
      National Training & Competency Manager

      Providing ongoing support & training to the Bower adviser team.

  • Licenses & Certifications

    • Cert in Regulated Equity Release

      IFS School of Finance
      Feb 2015
    • PG Cert in Retail Banking Practice

      Middlesex University
      Jun 2013
    • IFS Level 4 Diploma for Financial Advisers

      IFS School of Finance
      Jan 2011
    • Fellow

      Chartered Institute of Bankers
      Jul 1993
  • Volunteer Experience

    • Gamesmaker

      Issued by British Olympic Association on Jul 2012
      British Olympic AssociationAssociated with Mark Glithero