
Drew Dudeck
International Service Coordinator

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About me
Field Service Manager at Loewen
Education

West Kildonan Coligiate
1989 - 1991
The University of Winnipeg
-
Experience

Jeld-Wen
Jan 1992 - Jan 2000International Service CoordinatorWarranty claim resolution for all markets outside of Canada. Direct customer contact, travel to job sites and visit dealer based customers to promote customer relations. Hire 3rd party service providers in appropriate geographic locations. Provide technical product training for service providers...

Dominion Window & Door Ltd.
Jan 2000 - Jan 2005Purchasing ManagerManage centralized purchasing system, inventory control, price negotiations, product sourcing.

Hi-Tech Energy Windows Ltd.
May 2009 - Sept 2014Division ManagerOffice management, business development, process implementation, product development and design, IT, manufacturing software logic programming, account management, inventory management, material and capital purchasing, advertising, online marketing, website development and traffic growth, production management (door division).

Alumicor Limited
Oct 2014 - Mar 2015Inside Sales and Service Supervisor
Duxton Windows & Doors
Apr 2015 - Sept 2016Production Coordinator
Security Glass Ltd.
Sept 2016 - Aug 2018Sales/Production Manager/Project CoordinatorProject management, production management for commercial aluminum and residential doors, purchasing, inventory management, process development, sales, service, quality control.

Loewen
Aug 2018 - nowField Service Manager
Feb 2024 - nowCustomer Service Manager
Jan 2023 - Feb 2024Field Service Leader
Aug 2018 - Jan 2023
Licenses & Certifications
- View certificate

Managing Projects with Microsoft Teams
LinkedInJul 2020 - View certificate

Working with Upset Customers
LinkedInJun 2019 - View certificate

Finance for Non-Financial Managers
LinkedInFeb 2021 - View certificate

Delivering Bad News to a Customer
LinkedInJun 2019 - View certificate

Leading with Emotional Intelligence
LinkedInAug 2021 - View certificate

High-Stakes Communication
LinkedInDec 2020 - View certificate

Note-Taking for Business Professionals
LinkedInJan 2019 - View certificate

Customer Service Leadership
LinkedInMay 2021 - View certificate

De-Escalating Intense Situations
LinkedInJun 2019 - View certificate

Enhancing Resilience
LinkedInFeb 2019
Volunteer Experience
Vice Chair, Board of Directors
Issued by Holy Cross School Inc. on Jun 2012
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