Whitney Gatling, M.S., LCMHCS

Experience

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  THE TALKING PHONE BOOK

  Nov 2006 - Jul 2007

  Account Executive

  Skilled in relationship building, advertisement plan building with print and internet venues, and sales closing.Time management, communication, telephone etiquette and appointment management skills optimally developed during inside, outside and distance selling.Data management within DIAD customer management program.REASON FOR LEAVING: Decided to return to Fayetteville State University to complete BSCONTINUING EDUCATION / TRAININGTalking Phone Book Customer Service and Sales Training (2006) Show less

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  Office Depot

  Mar 2008 - Jan 2009

  Print Department Manager

  directly with store manager to coordinate seasonal store events and departmental sales strategies.Created advertisement quotes and plans for local businesses based upon proposed budget and description of event/business.Played key role in hiring and training employees hired permanent and seasonally.Submitted weekly and monthly inventory and sales reports to store and regional manager.Daily data entry of sales, currency counts from safe, and payroll adjustments.Reason for leaving: complications due to pregnancy Show less

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  UNIVERSITY OF MICHIGAN - SURVEY RESEARCH CENTER

  Jan 2011 - Jan 2013

  Group Session Proctor

  Managed administrations of ARMY STARRS mental health survey assessments in a group setting of soldiers.Learned and execute safety plans, confidentiality, and protocols for each session.Independently managed communications, travel arrangements, and weekly reports with the group and the university.

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  BUTNER ELEMENTARY SCHOOL

  Jan 2011 - Jun 2012

  Substitute Teacher

  Direct K-6 students towards successfully achieving classroom learning objectives and act as a liaison with parents, staff, administration and the community to monitor students' academic achievement.Work extensively on matching the students' learning styles with the creative teaching methods available to produce a comprehensive and enjoyable learning experience.Successfully utilize classroom management skills, learning facilitation, creative lesson planning, and motivation to help students learn and explore the world around them.Constantly research creative and innovate learning methods for teaching.Follow school protocol, policies, and managed time while in the classroom.Consistently earn praise from parents, management and co-teachers for professionalism and dedication. Show less

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  The Henry M. Jackson Foundation for the Advancement of Military Medicine

  Jun 2012 - Dec 2013

  Research Assistant

  As a Research Assistant, I am responsible for working closely with the inpatient psychiatrist, nurse practitioners, and other staff to identify eligible participants for the Army STARRS research being conducted at Womack Army Medical Center on Fort Bragg, NC. Upon successful recruitment of a patient, coordination of several data collection activities ensues. A detailed, structured interview is conducted, along with administering surveys and coordinating a blood draw. When outside participants are provided, time management becomes key in order to coordinate meeting times to administer data collection, all while balancing the inpatient load as well. Shipping of collected data, managing inventory, and weekly reconciliation of local funds offered to participants upon completion of study activities is also apart of the responsibilities of a research assistant. Weekly supervision and teleconference calls are also important responsibilities in order to keep study staff abreast of events, updates, and developments at the Fort Bragg, NC site. Show less

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  Peace of Mind, Inc.

  Jan 2013 - Sept 2013

  Intern

  Holding an internship at Peace of Mind, Inc. carries many responsibilities and expectations. Timeliness, professionalism, and skill-set are key. As an intern, skills that are important to client/case management that have been displayed include upholding the responsibility of creating treatment plans, utilizing Therascribe, keeping client records updated and scheduling clients. Completing new client intakes has included taking a psychosocial history, a mental status exam, administering and scoring assessments, and exhibiting basic counseling skills to begin building the therapeutic relationship. Along with collaborating with the direct supervisor, a treatment plan and modality of treatment is identified and discussed with the client. Multicultural, various economic and educational, and age range of clients has been apart of direct counseling experience. Various levels of mental illness has been observed, directly assessed, and treated. Children who have experienced trauma has been a focal point, as individuals who have experienced trauma is a large percentage of the active and past clients of this facility. Outside of direct counseling, training in trauma and marriage and family counseling, to include utilizing Trauma Focused Cognitive Behavioral Therapy (TF-CBT) and John Gottman's marital counseling tools has been acquired through training. Attending webinars, reading research, and identifying best practices has also been imperative as an intern. Show less

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  Peace of Mind, Inc.

  Jan 2014 - Dec 2017

  Licensed Professional Counselor

  Being apart of the counseling group at Peace of Mind, Inc. carries many responsibilities and expectations. Timeliness, professionalism, and skill-set are key. As a licensed counselor, skills that are important to client/case management that have been displayed include upholding the responsibility of creating treatment plans, utilizing Therascribe, keeping client records updated and scheduling clients. Completing new client intakes has included taking a biopsychosocial history, a mental status exam, administering and scoring assessments, and exhibiting basic counseling skills to begin building the therapeutic relationship. Along with collaborating with the direct supervisor, a treatment plan and modality of treatment is identified and discussed with the client. Multicultural, various economic and educational, and age range of clients has been apart of direct counseling experience. Various levels of mental illness has been observed, directly assessed, and treated. Children who have experienced trauma has been a focal point, as individuals who have experienced trauma is a large percentage of the active and past clients of this facility. Outside of direct counseling, training in trauma and marriage and family counseling, to include utilizing Trauma Focused Cognitive Behavioral Therapy (TF-CBT) and John Gottman's marital counseling tools has been acquired through training. Attending webinars, reading research, and identifying best practices has also been imperative in continuing education and training as a counselor. Show less

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  WHITNEY Z. GREGG, MS, LPC, NCC, PLLC

  Jul 2017 - now

  Psychotherapist in Private Practice

  Work closely with community partners, licensed peers, interns and collaborative care providers to develop programs, opportunities and treatment planning for clients. Assisting potential and current clients navigate resources, programs and treatment options in the community or within the state that appropriately addressed their needs. Collaborate with the local VA to provide services to veterans while reducing their wait and removing stigma of mental healthcare within the VA system. Manage practice management system while utilizing tools within the EMR to measure KPIs. Within the practice management/EMR system, create documents, policies, procedures, forms and standard operating procedures for clinical and nonclinical staff for the improvement of workflow for workplace balance and to improve the client experience. Show less

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  Evolving Life Counseling and Psychotherapy, PLLC

  Jul 2019 - Mar 2024

  Private Practice Owner

  Work closely with community partners, licensed peers, staff clinicians, interns and collaborative care providers to develop programs, opportunities and treatment planning for clients. Assisting potential and current clients navigate resources, programs and treatment options in the community or within the state that appropriately addressed their needs. Collaborate with Fayetteville State University to create a mental health program with off campus providers, reducing the stigma of reaching out for mental healthcare on campus. Collaborate with the local VA to provide services to veterans while reducing their wait and removing stigma of mental healthcare within the VA system. Manage practice management system while utilizing tools within the EMR to measure KPIs. Within the practice management/EMR system, create documents, policies, procedures, forms and standard operating procedures for clinical and nonclinical staff for the improvement of workflow for workplace balance and to improve the client experience. Integrate feedback fro, providers to support development, improvement and implementation of clinical programs. Show less

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  Shining Light In Darkness (SLID)

  Jan 2023 - now

  Member Board of Directors

  Fundraising Support:Actively participate in fundraising activities and campaigns.Leverage personal and professional networks to help secure donations and sponsorships.Provide guidance and support to the organization's fundraising initiatives.Think-Tank Participation:Contribute innovative ideas and insights to help shape the organization's programs and strategies.Collaborate with fellow board members and staff to brainstorm and develop innovative solutions to address the needs of survivors in underserved communities.Annual Projection Development:Collaborate with the board and leadership team to help create realistic and achievable annual projections.Provide financial expertise and input to ensure responsible financial planning.Communication Enhancement:Facilitate effective communication among board members during meetings.Share expertise in communication and collaboration to enhance board dynamics and effectiveness.Assist in the development of communication strategies to raise awareness about the organization's mission and impact. Show less

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  UNC Health

  Dec 2023 - now

  Patient Advisory Council

  The mission of the UNC Family Medicine Center Patient Advisory Council (PAC) is to advise faculty and staff in their mission to develop and refine policies, practices, services and facilities to improve the healthcare experience. Many of our PAC members are also very involved in Community Health initiatives at UNC Family Medicine.