Sunil Moolya

Experience

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  Axis My India

  Jul 2022 - Jul 2023

  Quality Assurance Executive

  To monitor calls survey recordings to measure performance of callers, surveyors, and other team members. Analyze audit observations, prepare corrective action plan and training need analysis for the process improvement. Facilitate training with respect to quality parameters and key project aspects. Uses quality monitoring data management system to compile and track performance at team and individual level. Generating daily, weekly monthly quality reports for the assigned processes.As a Quality Auditor at Axis My India, I consistently showcased my exceptional multitasking abilities to efficiently manage various tasks and responsibilities. Coordinated and prioritized project tasks to meet strict deadlines. Demonstrated flexibility by smoothly transitioning between different projects, promptly addressing urgent issues, and adjusting priorities based on evolving business needs.| Received Above and Beyond Award of the Employee when I joined as fresher. As a dedicated and high- performing employee at Axis My India Corporation, I had the privilege of being nominated for the prestigious Employee of the Month Award. During my tenure at the company, I consistently demonstrated exceptional dedication, expertise, and a passion for achieving outstanding results.Second Award received duration (08/22 - 04/23) As the Karnataka Vidhan Sabha at Axis My IndiaCorporation, I had the privilege of being part of an exceptional team that was recognized with theprestigious Team Achiever Award. This accolade was presented to our team in recognition of ouroutstanding collaboration, dedication, and exceptional results achieved during the completion of acomplex project Show less

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  Future Generali India Insurance Company Limited

  Aug 2023 - now

  Associate operation

  department:- insurance renewal department Responsible for managing the renewal process for existing insurance policies. This role involves reviewing current policies, communicating with clients, negotiating terms, and ensuring that all renewals are processed efficiently and accurately