Mario Pezer

Experience

• 

  UniCredit Bank Bosna i Hercegovina

  Jul 2004 - Dec 2018

  ▪ manager of the audit team responsible for Risk Management, Retail and Corporate Banking▪ risk assessment, analysis, preparation and implementation of annual audit plans▪ Internal audit reporting (IAR, ICBC, SAFR etc)▪ special investigation and internal fraud audit▪ providing consulting services to management on risk assessment, internal controls and processefficiency ▪ Perform of retail branches audits (operational risk);▪ Perform of forensic and fraud audits;▪ Preparing of annual audit plans using a risk-based methodology;▪ Managing operational risks in relation to Retail division;▪ Monitoring compliance of internal rules with laws and local legislation;▪ Preparing reports for the Supervisory Board and top management ;▪ Creation of audit reports. ▪ Perform of operational risk audits related to: HR, Market and Operational risks, Purchase, LegalDepartment, Compliance function, AML, Basel 2, Finance, Planning and Controlling;▪ Preparing of annual audit plans using a risk-based methodology;▪ Managing operational risks;▪ Monitoring compliance of internal acts with Groups policies and also with laws and local legislation;▪ Preparing reports for the Supervisory Board and top management ;▪ Creation of audit reports. ▪ Data analysis on Retail sales activities;▪ Monitoring and presenting the results of Retail Division;▪ Preparing annual Retail Division plans (commercial, HR, Costs) and monitoring theirimplementation;▪ Managing internal and external prices;▪ Preparing reports for the Management and Supervisory Board;▪ Monitoring the profitability of Retail products ▪ Product management for SME clients;▪ Preparing internal regulations related to SME,▪ Compliance with local legislation,▪ Monitoring of SME sales and collection activities;▪ Preparing monthly and annual reports;▪ Planning of sales campaigns and acquisitions;▪ Training of SME relationship management▪ Internal Trainer for CORE02 ▪ Communication with clients and selling of banking services;▪ Analysis of financial statements;▪ Processing of SME client loan applications;▪ Consulting clients

  • Head of Risk Management and Business Customers Audit

    Aug 2015 - Dec 2018

  • Head of Retail Audit

    Nov 2010 - Jul 2015

  • Head of Audit Accounting and financial services

    Oct 2009 - Oct 2010

  • Head of Retail Planning and Controlling Department

    Feb 2009 - Sept 2009

  • Head of the Product management for small business

    Mar 2008 - Jan 2009

  • Relationship manager for SME clients

    Jul 2004 - Feb 2008
• 

  IT Odjel

  Jan 2019 - Nov 2021

  Project Manager

  • Used excellent time management and project management skills to successfully oversee and manage projects from conception to completion. • Established PMO department and PM methodology at ITO as well as Project Controlling. Improved efficiency of staff by 32%, cut costs 25%.• Creation of visual display of projects activities and project plans in real time using Power BI and managed teams creating those plans. • Collaborated with CEO and CTO to achieve project goals in a timely and effective manner. • Implementation and audit of ISO standards in ITO• Establish of internal CRM process by implementation of HubSpot software that increased sell by 15% in first year• Improvement of Customer Support Process and Human Resources Management in ITO that increased employee and client satisfaction • Creation and monitoring of ITO budget Show less

• 

  Devōt

  Oct 2021 - Aug 2022

  Business Analyst
• 

  Newfire Global Partners

  Aug 2022 - Sept 2023

  Business Analyst
• 

  Rolla

  Jan 2024 - now

  • Lead Project Manager

    Jun 2024 - now

  • Project Manager

    Jan 2024 - Jun 2024