Betsy Park, PHR

Experience

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  Democrat and Chronicle

  Jan 2000 - Jan 2002

  Advertising Sales Representative

  Started as a Classified Representative and moved 4 promotions into employment advertising department.Created new client contracts, brought back “lost” business, met and exceeded all goals. Sell job fair booths and represent company at events. Names Representative of the Month within 6 months of employmentMet all deadlines and monitored advertising to ensure effectiveness. .

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  Downstairs Cabaret Theatre

  Jan 2002 - Jan 2003

  Marketing Assistant

  Created marketing campaigns to include all media to ensure successful productions.Kept track of Marketing Budget and stayed within guidelinesBudgeted Marketing Funds per ProductionAssisted in planning National Tour for Marketing and Budgeting purposesMonitored administrative staff’s duties and delegated duties based on company needs.

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  Gold Country Media

  Jan 2003 - Jan 2004

  Employment Advertising Sales

  Daily outbound calls to new and existing clients to increase business.Achieve and surpass monthly sales quotas Represent company at job fair events. Monitor clients advertising to ensure deadlines were met and advertising was effective Keep track of and stay within Budgets for Advertising Expenses and Job Fairs.

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  Pacific Staffing

  Mar 2004 - Sept 2012

  Staffing Manager

  Staffing temporary to hire and direct hire positions through out the Sacramento and surrounding areas. Staff all professional Administrative, Medical, Legal, and Customer service positions on a full time basis.Developed recruiting plans to successfully fulfill needs of clients for temporary to hire and direct hire candidates. Generally managing 100 employees at various client locations at any given timeInterpret and implement company policiesAttend grievance meetings, work towards mutually beneficial resolutionsConduct client/prospect tours to ensure OSHA forms are completed semi-annually Represent company at various recruiting events within the CountyConduct employee orientations and explain payroll procedures assist with benefit enrollmentProvide employee counseling, coaching and motivationCreate and publish job postings for newspaper and internet advertisingSource candidates using various job boards & Social Networking sites Wage and salary negotiations, both with customers and employeesRun weekly payroll for temporary employees, reporting wages, tax information and administering garnishments/withholdings Identify qualified candidates to match open requisitionsCarry out terminations of employeesConduct background investigations and sent out employees for drug screeningRepresent company at Unemployment HearingsMaintain and exceed all performance, sales, and staffing goals.Train internal staff to ensure their success in the company.Calculate Direct Hire Fees, Conversion Fees, Bill Rates and Pay rates for clientsSpecialized in staffing for the medical, legal, technical, construction, accounting, and administrative fields. Successfully placed administrative, medical office staff, medical clinical staff, customer service, legal staff, bookkeepers, controllers, payroll and A/P, A/R staff, administrative assistants, executive assistants, management positions, clerical support and various other professional positions. Show less

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  IQNavigator

  Oct 2012 - Aug 2014

  Sourcing Consultant

  Dedicated Sourcing Consultant three separate clients to include a Healthcare IT SASS Organization, a Telecommunications Organization,and a Financial Institution.Responsible for the day to day operations of client’s Vendor Management and Managed Services program.Responsible for maintaining best practice processes for the day to day operations for a MSP program for staff augmentation services and/or SOW based services.Ensure compliance with client procurement policies, guidelines, and processes.Conduct client training on vendor management program.Develop professional relationships with peers and/or counterparts within the supplier’s organization.Focus on continuous improvement of Supplier service delivery.Conduct Supplier training on vendor management program.Responsible for managing the full procurement lifecycle for specified category of headcount.Bring business analysis skills to the relationship to evaluate customer business, understands the goals of the customer program, and makes recommendations to customer based on industry knowledge and VMS capabilities.Provide support to Hiring Managers for requisition creation, monitor requisition approvals and escalate issues when required.Review and qualify new requisitions and release to suppliers.Facilitate Supplier/Manager calls on requisitions as needed.Screen candidate profiles (skills, experience, availability, etc.) and resume to pass only the top resources to the Hiring Manager.Coordinate/schedule interviews with both Hiring Manager and Supplier.Negotiate rates with Suppliers to obtain fair market price for each position.Manage On/Off Boarding process Facilitate assignment changes (including extensions, transfers, backfills, etc.).Manage billing issues, work with Suppliers to ensure timely billing practices.Ensure compliance with client procurement policies, guidelines, and processes.Deliver comprehensive reporting (Standard & Ad-Hoc) to customer as requested. Show less

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  Geometric Results, Inc

  Aug 2014 - Feb 2017

  Sourcing Consultant

  In August, 2014 GRI acquired IQNavigator's MSP division. My role did not change with this acquisition but I am now employed by GRI. Customer Account Manager for:First National Bank of Nebraska 2015-presentLevel (3) Communications 2015-Feb 017TriZetto Corporation 2012- Feb 2017

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  TalentWave, A People2.0 Company

  Feb 2017 - Jul 2022

  Sr. Program Director

  TalentWave was acquired by People 2.0 in the Summer of 2021. As we work through aligning our companies my role has expanded to Managing Onsite Program Managers, as well as our suite of Consulting Services for their Independent Contractor Compliance and Payrolling services. • Lead a team of 5 Program Managers and 3 Program Specialists in supporting a multiple accounts in the Consulting Industry as well as those with high use of Independent contractors. • Maintain and grow client Sponsor relationships and MSP relationships within their Programs• Develop and Ensure client level KPI/SLAs are being met, and address any items that may not meet those timelines and work with teams to make proper adjustments• Solution problems with all levels of the organization to ensure client pain points are being addressed and solved in an efficient manner• Train and empower my teams to run smooth and consistent programs• Work with Compliance on and Sub Vendor redlines and negotiations • Manage internal infrastructure changes within teams. • Provide guidance to my team on handling sensitive situations. Empower them to either handle difficult situations and/or have them escalate to me to work together to solve.• Work closely with implementation team on ensuring new clients are set up thoughtfully and handed off to the Program team in a clean manner for success• Forward plan for upcoming account ramping and new account launches• Create and deliver program metrics for QBRs and present to client both onsite and remote• Act as VMS SME for multiple VMS Platforms for the organization• Provide VMS reporting to all of my clients in regular and ad hoc situations. • Assist other Directors in setting up client reports and VMS navigation• Educate clients on our services and create/provide documentation for them to share with their managers for processes and timelines Show less

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  People2.0

  Jul 2022 - now

  Vice President Client Services

  TalentWave was acquired by People 2.0 in the Summer of 2021. As we work through aligning our companies I have been promoted to the Vice President of Program Operations. Responsible for oversight and management of the Program Directors and teams servicing our vast client portfolios to ensure top quality delivery of their Independent Contractor Compliance and Payrolling services.