Deep Enrich
James Clinton
Commercial Assistant, Commercial Banking
298 followers
Mississauga, Ontario, Canada
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About me
Demand Planner. Certified Professional Forecaster (CPF)
Education
University of Toronto
2014 - 2014Course Foundations of Enterprise Data Analytics Concepts and Controls
Auckland University of Technology
2003 - 2006Bachelor of Business Administration (BBA) FinanceUniversity of Toronto
2017 - 2018Certificate Operations and Supply Chain Management
Experience
ASB Bank
Sept 2006 - May 2010Commercial Assistant, Commercial Banking
Citi
Oct 2010 - Jun 2014• Call volume and headcount requirement analysis for mutual fund back office call center• Staff metrics, analysis, resource scheduling, service level management
Workforce Analyst
Apr 2013 - Jun 2014Exceptions Processing Officer
Oct 2011 - Apr 2013Customer Service Representative
Oct 2010 - Oct 2011
Loblaw Companies Limited
Jun 2015 - Nov 2016Analyst, Vendor Audit• MS Excel VBA development to enhance the department's tools and productivity• Reducing the department's workload by automating repetitive tasks
Paradigm Electronics Inc.
Nov 2016 - Nov 2019Demand Planner• Full ownership of the S&OP and Demand Planning cycle for the organization• Generated the demand plan, identified risks and opportunities, and presented to the executive team for consensus
Novolex
Nov 2019 - Feb 2025Demand Planner• Implemented KPIs to improve forecast performance, including Forecast Value Added analysis• Streamline data and reporting processes• Team lead for demand reviews, projects, systems, and training• Closely working with the sales leadership and operations on the finished goods demand plan
Pretium Packaging
Feb 2025 - nowDemand Planner
Licenses & Certifications
Certified Professional Forecasting (CPF)
Institute of Business Forecasting & PlanningJan 2021
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