
Tugce Ozgen Genç
Research Assistant

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About me
Postgraduate Researcher at University of Strathclyde
Education

Orta Doğu Teknik Üniversitesi / Middle East Technical University
2003 - 2008Bachelor of Engineering (B.E.) Food Engineering
University of Strathclyde
2020 - 2023Doctor of Philosophy - PhD Marketing
Bilkent University
2018 - 2020Master of Science - MS Marketing
TOBB Ekonomi ve Teknoloji Üniversitesi
2009 - 2012Master of Business Administration (MBA) Marketing
Experience

TOBB ETU
Sept 2009 - Oct 2011Research Assistant* To carry out the projects assigned by academicians and institute manager. For example; ranking academic journal by using analytic hierarchy process technique in order to be used in performance appraisals.* Assisting academicians in their teaching activity including grading, planning and organizing lectures, preparing relevant materials etc. * Literature Review

Banvit A.S.
Sept 2011 - May 2012Quality Assurance Engineer* To perform internal audits and to direct external audits (including customers) * To control non-compliant circumstances and to implement corrective and preventive actions* Controlling ISO 9001 and ISO 22000-HACCP practices and checking the measurements on CCPs* Identifying and record any issues related with products, processes and food safety* To lead HACCP team and analysts* To follow customer complaints, to investigate the origin of the problem, to inform and direct the production and R&D about the areas which require improvement Show less

PepsiCo
Jun 2012 - Apr 2018* Provide leadership to ensure that laboratory is accordance with PepsiCo IPS Laboratory System requirements* Provide leadership for PepsiCo Frito Lay Plant team in ensuring compliance to Quality Standard Audit* Track the performance of laboratory equipment and carry out the calibration and maintenance program* Track the WL and EWMA performance of products and communicate regularly with plant manager and other department heads* Identify and investigate quality issues and lead the plant team on solution* Ensure the quarantine procedure is effective to prevent the shipment of nonconforming product and provide support to resolve in a required time period* Organize the analysis of market samples and interpret the results monthly* Supervise direct reports, 6 Quality Control Technicians* Manage the annual budget (300MTL) for maintenance, chemicals and laboratory supplies* Give support to R&D projects to ensure the quality of new product launches Show less * Provide leadership for PepsiCo Frito Lay Plant and HACCP team in implementing and ensuring compliance to PepsiCo Food Safety Procedures and AIB/FSSC 22000/HACCP standards* Provide motivation for plant teams by organizing reward and recognition programs* Organize and perform monthly internal food safety audits by leading auditor team, analyze the findings and lead the teams for problem solving* Organize and execute food safety training program* Responsible for Integrated Pest Management System* Resolve Consumer Complaints* Develop and implement EMP (Environmental Microbiology Monitoring Programme)* Manage the annual capex (95M$) for food safety improvements* Supervise direct report, Food Safety Technician* Responsible for change management system, involve each project to provide sanitary designs* Define the procedures for sanitation, provide training for crew* Member of the Lean Committee who evaluates the ideas given by employees for continuous improvement Show less * Provide leadership for PepsiCo Frito Lay Plant in implementing and ensuring compliance to PepsiCo Raw Material Quality Procedures* Identify raw material defects, report the complaints to related teams, lead the supplier and track the actions.* Ensure the compliance of warehouses to AIB/FSSC 22000 food safety standards.* Make improvements to provide minimum production loss caused by raw material defects.* Supervise direct reports, 7 Quality Assurance Technicians* Ensure the compliance of potato chips line to the requirements of PepsiCo IPS Quality Standards, organize the internal audit and track the actions.* Manage raw material documentation requirements Show less
Quality Assurance Supervisor
Jul 2016 - Apr 2018Food Safety Supervisor
Jan 2013 - Jun 2016QA Engineer
Jun 2012 - Dec 2012

Bilkent University
Sept 2018 - Aug 2021Research Assistant
University of Strathclyde
Oct 2020 - nowDoctoral Researcher
Licenses & Certifications

Food Defense
LRQADec 2016
HACCP
Dr. Atila TUNABOYLU Gıda ve Ambalaj Eğitim EnstitüsüJun 2016
FSSC 22000 Internal Auditor
LRQASept 2014
Practical Allergen Management
RSSL Training Science & Technology CenterMar 2013
Facilitation Skills Programme
PepsiCoAug 2014
Total Quality Management
Türk Standardları EnstitüsüNov 2013
Environmental Monitoring Plan
Campden BRISept 2013
Honors & Awards
- Awarded to Tugce Ozgen GençPepsiCo Difference Creators Award PepsiCo Nov 2014 For her collaboration while managing plant's AIB agenda
- Awarded to Tugce Ozgen GençPepsiCo Difference Creators Award PepsiCo Mar 2013 For her great ownership of AIB and having the highest score (965) of all times
- Awarded to Tugce Ozgen GençPepsiCo Difference Creators Award PepsiCO Dec 2012 For her contributions to successful IPS PC Quality Audit result
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