Nathan Soo

Experience

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  Gorilla Ace Productions

  Apr 2012 - Oct 2015

  Student Producer/Director

  - Orchestrated the preparation, execution and wrap-up of multiple productions- Acted as sole producer, director, and when required, a mixture of the two- Audio visual editing- Correspondence with councils and authorities for filming in public/protected locations- Pre-production research (locations, lore, buzz etc.)- Director of Photography and Camera Operator positions

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  DMC Promotions

  Dec 2013 - Oct 2015

  Brand Ambassador

  - Promote an image requested by respective clients to best compliment their brand- Maintain enthusiastic, consistent personality as a point of professionalism- Represent DMC professionally whenever engaging with a client

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  Nexxa Portfolio Management

  Oct 2015 - Nov 2020

  The role of collections officer/customer service representative is my debut into the credit industry.In this role I mastered customer negotiation, and built a professional ethic around compliance and service.I graduated from general collections into the client support officer role, informed by my years of experience on the ground level with customers. Herein I learned the ins and outs of administration and client relationship management. Nexxa being a small but intelligent office, personal agency was a paramount quality. The ability to make economic decisions on the floor prepared me for my eventual promotion to manager in the business support sector. Show less

  • Business Support Manager

    Feb 2020 - Nov 2020

  • Customer Service Representative and Client Support Officer

    Oct 2015 - Feb 2020
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  Maxxis Solutions Pty Ltd

  Nov 2020 - May 2022

  Operations and Development

  Liaising with multiple partnered companies to both generate, and integrate, systems and procedures critical to operational success has been a common place sphere in the Development/Operations position.Operationally, defining and advising on collection strategies, compliance measures and matters of efficiency comes with a broad history in the credit industry, grounded in frontline service.Development wise, set-up and integration of our cloud-based partner software has been a primary focus of my role, requiring a broad scope of the company mission.As a founding member of an ambitious Fin-Tech startup, flexibility and results have been paramount to this highly creative role. Show less

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  BDE Group

  Apr 2023 - Nov 2023

  Solutions Consultant

  Providing customized solutions to businesses for their call-center and technology needs.

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  Toll People

  Nov 2023 - now

  Recruitment Consultant

  Resourcing, consultation, rostering, compliance and safety management