Cengiz G.

Cengiz G.

Front Desk Receptionist

Followers of Cengiz G.632 followers
location of Cengiz G.Shanghai, China

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  • Timeline

  • About me

    International Business Manager

  • Education

    • Antalya Koleji

      1995 - 1998
      Tourism and Travel Services Management
    • İzmir Özel Fatih College

      1994 - 1995
      Germanic Languages, Literatures, and Linguistics

      Activities and Societies: 28 hours german lesson in a week, swimming classes And tenis .

    • Akdeniz University

      1998 - 2001
      Bachelor's degree Otel management & tourism
  • Experience

    • Corinthia Hotels Limited

      May 1997 - Oct 1997
      Front Desk Receptionist

      Professional Highlights:Customer Service Excellence:- Proven track record of providing outstanding customer service by warmly greeting visitors, answering inquiries, and ensuring a hospitable environment.Administrative Proficiency: -Skilled in managing a wide range of administrative tasks, including handling phone lines, scheduling appointments, and maintaining a neat and organized front desk area.Effective Communication:- Strong communication skills, both in-person and over the phone, with a keen ability to convey information clearly and professionally.Multitasking Mastery: -Experienced in juggling multiple tasks simultaneously to ensure a smooth flow of operations at the front desk.Professional Philosophy:I believe that the front desk sets the tone for the entire organization. My goal is to create a positive and welcoming first impression for clients and visitors, contributing to a harmonious and efficient workplace.Key Skills:Customer ServiceAdministrative SupportPhone EtiquetteTime ManagementMultitaskingProfessional CommunicationProblem-SolvingLet's Connect:I'm enthusiastic about enhancing the office experience and contributing to a positive workplace. Let's connect to explore opportunities for collaboration, share insights, and discuss how I can bring my skills to your team. Show less

    • Hotel Likya

      Jan 1998 - Aug 2001
      Hotel Management

      What Sets Us Apart:Family-Centric Approach: -Our hotel is not just a business; it's an extension of our family. We believe in creating an environment where every guest feels like a cherished member of our extended family.Personalized Service:- We go beyond traditional hospitality, offering personalized service tailored to the unique preferences and needs of each guest. Our commitment is to make every stay memorable and special.Authentic Experiences: -Embracing the local culture, we curate authentic experiences for our guests, ensuring they connect with the destination on a deeper level. From local cuisine to unique activities, we provide a genuine taste of the locale.Our Achievements:-Awarded 'Best Family-Friendly Hotel' in 1995.-Expansions opening a Dive Center and Dive Boats under same names Likya , renovations in the Hotel 1996.Join Our Journey:-I am passionate about the hospitality industry and dedicated to maintaining the highest standards at Hotel Likya Present name No 37. Let's connect to share insights, discuss industry trends, and explore potential collaborations.Key Skills:Hospitality ManagementGuest SatisfactionFamily-Centric ApproachBusiness DevelopmentCommunity EngagementBrand BuildingLet's Connect:-I'm excited to connect with fellow professionals in the hospitality industry and individuals who share a passion for creating unforgettable guest experiences. Feel free to reach out for networking, collaboration, or sharing best practices. Show less

    • Royal Caribbean Cruises Ltd.

      Sept 2001 - Aug 2009

      Certified Scuba Dive Instructor | Passionate about Ocean Exploration and SafetyWelcome to my underwater world! As a seasoned Scuba Dive Instructor, I am dedicated to sharing my love for the ocean while ensuring a safe and memorable experience for all divers.Key Highlights:Expert Instruction: -Bringing a wealth of expertise and knowledge to dive instruction, I am committed to empowering divers with the skills and confidence needed for underwater exploration.Safety First:- A strong advocate for safety standards, I prioritize thorough briefings, equipment checks, and continuous training to create a secure environment for divers of all experience levels.Specialized Courses: -Offering a range of specialized courses, from beginner certifications to advanced specialties, to cater to the unique interests and goals of each diver.Ocean Conservation: -Passionate about marine conservation, I incorporate environmental awareness into training, fostering a deep appreciation for our oceans and the need to protect them.Recent Achievements:Advanced Certifications: Recently achieved 5 and 10 years Padi Member.Dive Expedition: Led a successful dive expedition to dive location Bahamas , Thailand,Turkey experience.Connect for Dive Adventures:-Whether you're a seasoned diver looking for advanced training or someone taking their first plunge into the underwater realm, let's connect! I'm here to share insights, discuss dive experiences, and explore opportunities for collaboration.Let's Dive In Together:-I'm always eager to connect with fellow dive enthusiasts, marine conservation advocates, and individuals passionate about exploring the wonders of the ocean. Let's connect to share our love for diving and plan our next underwater adventure!Feel free to personalize this template with specific details about your experiences, recent dives, or achievements. Showcase your unique approach to teaching and your dedication to the underwater world. Show less Professional Highlights:Team Leadership:- Adept at leading and inspiring dining room teams to deliver impeccable service. I believe in fostering a positive and collaborative environment that translates into an exceptional guest experience.Customer-Centric Approach: -Committed to exceeding guest expectations through personalized service and attention to detail. I understand that each dining experience is unique, and I strive to create memorable moments for every guest.Operational Excellence: -Proven track record in managing day-to-day dining operations, optimizing workflow, and maintaining high standards of cleanliness and presentation. I am skilled in coordinating with kitchen staff to ensure seamless service.Training and Development: -Experienced in training staff on service standards, customer interaction, and product knowledge. I am dedicated to continuous improvement, enhancing the skills of my team to provide unparalleled service.Key Achievements:-Recognition received for outstanding service-Positive comments from the guest.Join Me in Creating Memorable Dining Moments:-I am passionate about the art of hospitality and am always eager to connect with professionals who share a dedication to providing exceptional dining experiences. Let's connect to discuss industry trends, share insights, and explore potential collaborations.Key Skills:Dining Room ManagementTeam LeadershipCustomer Service ExcellenceOperational OptimizationTraining and DevelopmentFine Dining ServiceEvent CoordinationLet's Connect:-I'm excited to connect with fellow professionals in the hospitality industry, restaurant owners, and anyone passionate about creating extraordinary dining experiences. Feel free to reach out for networking, collaboration, or to share insights. Show less

      • Scuba Dive Instructor

        Aug 2006 - Aug 2009
      • Assistant Dining Room Manager

        Sept 2001 - Aug 2006
    • Dunya Dukkan

      Sept 2010 - Mar 2024
      Regional Sales Director

      Professional Highlights:Strategic Sales Leadership:-Proven success in developing and implementing comprehensive sales strategies that align with overall corporate goals. I specialize in market analysis, identifying growth opportunities, and optimizing market penetration.Team Leadership and Development: -Adept at building and leading high-performing sales teams. I am passionate about mentorship, training, and creating a culture that empowers individuals to excel and contribute to the overall success of the organization.Client Relationship Management: -Extensive experience in cultivating and maintaining strong relationships with key clients and stakeholders. My focus on customer satisfaction has resulted in long-term partnerships and increased market share.Sales Performance Metrics:-Skilled in utilizing data-driven insights to measure and improve sales performance. I excel in accurate sales forecasting, ensuring proactive adjustments to meet market demands and achieve revenue goals.Key Achievements:-Launching successful campaigns, or securing great partners,exceeding regional sales targets.-Great team performans.Connect for Strategic Collaborations:-I am passionate about driving regional sales excellence and am eager to connect with fellow professionals, industry leaders, and organizations seeking to elevate their sales strategies. Let's collaborate to explore new opportunities, share insights, and contribute to mutual success.Key Skills:Strategic Sales PlanningTeam Leadership and DevelopmentClient Relationship ManagementSales Forecasting and AnalysisMarket Research and AnalysisNegotiation SkillsCross-Functional CollaborationLet's Connect:-I welcome the opportunity to connect with professionals who share a passion for strategic sales growth. Whether you're looking to expand your network, share experiences, or explore potential collaborations, I look forward to connecting. Show less

    • Villa Hotel Tamara

      Jun 2017 - Jan 2024
      Sales Director

      Professional Highlights:Strategic Sales Leadership: -Proven track record in developing and implementing sales strategies that align with overall business objectives. I am skilled in market analysis, identifying opportunities, and positioning products or services effectively.Team Development:- Successful in building and leading high-performing sales teams. I am passionate about mentorship, training, and creating an environment that inspires individuals to achieve their full potential.Client Relationship Management:- Adept at cultivating and maintaining strong relationships with key clients. My focus on customer satisfaction has resulted in repeat business and long-term partnerships.Sales Forecasting and Analysis:- Experienced in utilizing data-driven insights to make informed decisions. I specialize in accurate sales forecasting, ensuring proactive adjustments to meet market demands.Key Achievements:-Sales targets, launching campaigns, and securing key partnerships.Connect for Collaboration:-I am passionate about driving sales excellence and am eager to connect with fellow professionals, industry leaders, and organizations looking to elevate their sales strategies. Let's collaborate to explore new opportunities and share insights.Key Skills:Strategic Sales PlanningTeam Leadership and DevelopmentClient Relationship ManagementSales Forecasting and AnalysisNegotiation SkillsMarket Research and AnalysisCross-Functional CollaborationLet's Connect:-I'm excited to connect with professionals who share a passion for sales innovation and strategic growth. Whether you're looking to expand your network, share experiences, or explore potential collaborations, I welcome the opportunity to connect. Show less

    • L'oeil

      Sept 2017 - May 2023
      Commercial Director

      Professional Highlights:Strategic Leadership:-Proven success in directing and steering organizations through strategic planning, ensuring alignment with corporate goals. I specialize in driving growth, optimizing operational efficiency, and delivering outstanding results.Commercial Acumen:-Adept at formulating and executing commercial strategies that drive revenue growth. My approach encompasses market analysis, identifying new business opportunities, and building strategic partnerships to enhance market presence.Team Empowerment:- Passionate about building and leading high-performing teams. I believe in empowering individuals to reach their full potential, fostering collaboration, and creating a culture that thrives on excellence.Change Management: -Skilled in leading organizational change initiatives. I have successfully implemented transformative strategies that improve business processes, enhance productivity, and position organizations for long-term success.Key Achievements:-Business transformations, revenue growth, and key partnerships.- I've led the expansion from 54 to 150 employees while simultaneously driving improvements in organizational efficiency, opening four new stores,logisticsConnect for Strategic Collaborations:-I am enthusiastic about connecting with professionals, industry leaders, and organizations looking to drive strategic growth and enhance their commercial capabilities. Let's collaborate to explore new opportunities, share insights, and contribute to mutual success.Key Skills:Strategic LeadershipCommercial StrategyChange ManagementTeam Leadership and DevelopmentBusiness TransformationMarket Analysis and ResearchPartnership DevelopmentLet's Connect:-I welcome the opportunity to connect with professionals who share a passion for strategic business growth and transformation. Whether you're looking to expand your network, share experiences, or explore potential collaborations, I look forward to connecting. Show less

    • Harbin Guangwang Electro Mechanical Equipment Manufacturing

      Jun 2024 - now
      International Business Manager

      Results-driven International Business Manager specializing in global client development, project coordination, and industrial machinery solutions for the steel manufacturing sector.I manage the full lifecycle of international projects — from identifying and engaging potential clients through exhibitions and direct outreach, to organizing factory visits, leading presentations, and ensuring successful project delivery on-site.🔹 Build and maintain strong international client relationships🔹 Coordinate equipment presentations and live demonstrations at our manufacturing sites🔹 Oversee turnkey project execution (6 to 12 months) until full operational status🔹 Support site delivery, installation, and client satisfaction from start to finish🔹 Maintain clear communication and follow-up throughout the entire process🔹 Apply basic engineering knowledge to support project discussions, with a strong commitment to continuous learning in the fieldPassionate about delivering value, building long-term global partnerships, and growing both personally and professionally in the industrial technology sector. Show less

  • Licenses & Certifications

    • IBM

      Introduction to Artificial Intelligence AI
      Jan 2025