Nikolaos Gyzis

Experience

• 

  Visions Multimedia

  Aug 1997 - Jul 2007

  Company Owner
• 

  Public (Retail World SA)

  Sept 2007 - Sept 2009

  Store Manager

  • Control customer money transaction process such as cashier balance, credit cards, vouchers and money deposit in bank account.• Handle all administrative procedures such bills payments, store repairs, equipment maintenance.• Ensure a clean and friendly environment where customers enjoy a unique shopping experience.• Ensure that the company merchandising standards are implemented at all times.• Monitor and control the inventory stock levels and place orders as needed.• Conduct inventory audits on a regular basis.• Report regularly to Headquarters all required store data.• Lead & motivate the store team towards sales target achievement.• Manage and evaluate team performance through consistent feedback, coaching, development plans and performance reviews.• Maintain a leadership presence in the store which ensures total customer satisfaction and successful store operation.• Provide training in the areas of customer service, product knowledge, inventory control and merchandising.• Identify customer requirements and /or opportunities for growth and make proposals to improve store performance.• Build customer loyalty and reinforce relations with the local community.• Identify opportunities to increase traffic in the store . Show less

• 

  Media Markt Hellas

  Sept 2009 - Jan 2012

  IT / GSM Manager

  IT /GSM Buyer and Sales ManagerMEDIA MARKT• Staff, train, evaluate, and develop sales team (a team of 40 persons)• Selecting new products and reviewing the old• Finding the right suppliers• Negotiating prices (so the store doesn’t get ripped off)• Ensuring the products are delivered on time• Helping to interpret reports and predicting future sales• Stock control• Budgeting• Reacting to any changes in customer demand• Maintaining relationships with existing suppliers as HP,DELL,LENOVO,TOSHIBA,APPLE Show less

• 

  Teleperformance

  Jan 2012 - Jul 2014

  Account Manager

  Learning and Development Advisor at Dell Greece / Microsoft / HP EMEA Teleperformance Hellas• Maintaining relationships with existing distributors in Region - Middle East, Mediterannean and Africa at DELL• Responsible for Selling Skills and Technical trainings for Partners and internal employees for the Emerging Markets EMEA region. • Identifying market trends to grow incremental revenue / commercial opportunities• Pricing with Distributors and Sell Out Campaigns• Provide highly effective coaching skills you can put into practise immediately• Motivating and guiding• Dealing with confidence issues• Weekly monitoring of agents to check the stock of partners and refilling whether necessary• Sales & Distribution Development increasing number of Key Accounts• Introduction of new product categories• Drawing & Monitoring of promotional activities Show less

• 

  Dell

  Aug 2014 - Jul 2016

  Retail Trainer / Key Account Manager

  • Daily communication with Retail & Distribution customers• Constant communication with HQ for products’ promotion in Greek Market• PSI• Product Pricing• Competition control• Control of customers’ needs and product adaptation to the market• Control of products’ market behavior• Recruitment and Selection• Training and Development• Employee Relations• Counseling and coaching to the business leaders to improve performanceRETAIL Team Haven POS database check & cleaningAnalysis of dataLink data of merchandising agency with databaseLink with project manager on sell out data managementCheck visits of Field Force member to evaluate quality ReportingWeekly report analysis and KAM action listMystery Shopping analysis & action planMystery Shopping in IDF POSOthers reporting based on actuality TRAINING ToolsLocalization of toolsproject management of training toolsLearning zone check & link with the agency Show less

• 

  TP-Link Technologies Co., Ltd

  Jan 2018 - Aug 2021

  Key Account Manager Retail
• 

  腾达（Tenda）

  Oct 2021 - now

  Business Development Manager