Nirmala Dinesh

Experience

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  ITC Infotech India Limited

  Nov 2004 - Nov 2012

   Trained on IT Governance, Vendor Management in Denmark Skilled in executing Procurement Project Transition, deriving process and establishing KPI/Metrics for the tasks from onsite Established strategic vendor management and governance for various vendors of Danske Bank including IBM, Net Design, Nets, Microsoft, Oracle, Temenos, British Telecom HP, Total 23 vendors  Facilitate Strategy Vendor Management and Governance setup, vendor Meeting bookings and Co-ordination  Redesign and fine tune existing vendor templates, creating InfoPath forms Vendor classification, Area Strategic, Strategic, Tactical, Legacy Facilitate SVM Governance Set- Overall process (Asses, Classify, Develop Vendor plan, Drive appropriate governance), approve the Governance Structure and finally a new vendor Governance establishes Show less • Versed with Internal Audits with ITC Group and External Audits with PWC • Wide exposure in Finance, GAAP, ERP, Account Payable and Account Receivables,• management Payroll Processing and Overseas Finance Dealings, Reconciliation, • Bank Remittance, Salary Account, Issuing TDS certificate• Wide Exposure in Overseas payroll, VAT returns• Identifying areas for cost cutting, while approving travel claims, cash contingent.• Oversee and streamline billing and collections processes, Month-end closing of the billing group information• Plan and implement quality assurance for all processes• Prepare reviews metrics report to set expectations and goals for the team• Provide guidance to collections and account receivable • Ensure competence and continuity through effective training, motivation, coaching Show less

  • SharePoint Admin

    Aug 2009 - Nov 2012

  • Senior Finance Analyst

    Nov 2004 - Jul 2009
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  Danske Bank

  Dec 2012 - May 2015

  Project Lead

   lead a team of five members, as a Project work lead, initiated few process improvements and implemented it successfully Good leadership skills, demonstrated to work effectively in a matrix environment, and built strong partnership across organization in delivering the best outcome Responsible and trusted resource for inspiring the team to deliver effectively and win together, to align strategy with priorities, ensured processes are provided with right support for the business Set and met deadlines with quality deliverable, identified best business practices, effectively adapted and modified plans based on changing data, held Team members accountable for their commitments, milestones, and deliverable Vendor Management – IT Governance (SharePoint Admin Support) Trained on IT Governance, Vendor Management in Denmark Skilled in executing Procurement Project Transition, deriving process and establishing KPI/Metrics for the tasks from onsite Established strategic vendor management and governance for various vendors of Danske Bank including IBM, Net Design, Nets, Microsoft, Oracle, Temenos, British Telecom HP, total 23 vendors Show less

• 

  ITC Infotech India Limited

  Jun 2015 - now

  Project Management, Leadership: Assist Project Managers in executing projects, CRs & maintenance activities driven in an onshore & offshore model. Monitor, control & report status of projects to PMs & clients till project closure.  Budgeting & Costing: Involved in project initiation using RAP (Request Approval Process), providing Budget requirement, defining project scope & proposal and managing the approval process.  Travel Management: Manage travel planning for team and ensure travel readiness and Travel Expenses Invoicing are managed as per BAT and internal policies. Milestone tracking & People Management: managed Project Planning, Scheduling, Resource Assignment, Budget Allocation, Budget Tracking, Milestones tracking in tool. Reporting & Stakeholders Management: Monitored project status, created reports for forecasting and status, managed stakeholders and mitigated risks associated with project delivery Show less Resource Manager Role: Responsible for resource fulfilment in bench, guiding the hiring and contracting functions and directly assigning existing staff to projects, identify employees to fill open positions, Identify talent requirements by conducting needs analysis, including a review of revenue forecast, job requirements, operational problems, business and capacity plans. Attrition: Team satisfaction and Attrition management/ e-voice survey results (Specific to the ones within our control) Attrition within org / vertical limits Show less

  • Delivery Lead- Project Management

    Jun 2022 - now

  • Resource Manager and PMO Manager

    Jun 2015 - Jun 2022