Dustin Gibson

Experience

• 

  Prime Inc.

  Mar 2008 - Jul 2011

  Driving Associate

  Worked as an over-the-road truck driver in the refrigerated division. I stopped working when I was run over by another semi at a truck stop and spent the next year in recovery.

• 

  Quality Computer Systems Inc.®

  Jun 2019 - Jul 2022

  I diagnose OS and computer hardware problems on customer computer systems and affect repairs. I help the customer to decide whether to have their system repaired or whether they want to replace the system based on the cost of the repair versus the value of the system. I also perform support roles both to everyday functioning of the store and the sales department. My job requires constantly learning new skills as well as refining my extant skill set. I build new computers, both standard models and custom Signature Systems, both to store and customer specifications. I also refurbish used desktops, laptops, and all-in-one computers for sale. I perform data transfers using specialized software, perform minor warranty work, and interact with customers during the course of fulfilling their orders.

  • Computer Repair Technician

    Jul 2020 - Jul 2022

  • New Build Techinician

    Jun 2019 - Jul 2020
• 

  Saddle Creek Logistics Services

  Feb 2022 - now

  Technical Services Analyst

  I procure, repair, and support technology which supports the day-to-day operations of a major logistics company. I also interact with the network, security, server, and other teams which constitute the Information Services department, carrying out changes, repairs, installations, and other actions required for the smooth operation of my region.