Lynne Murphy

Experience

• 

  Fireman's Fund Insurance Company

  Apr 2001 - Jul 2010

  Policy administrative services to personal lines underwriters for rating of new business and renewals, endorsements, cancelations/reinstatments. Multi line experience- auto, homeowners, personal liability. Claims operations - claim set up and assignment to adjusters, phone work, contact with producers and claims team. Managed appointments/calendars for our Residential Consultants. Heavy phone contact with insured's and producers.

  • Customer Service Associate

    Sept 2007 - Jul 2010

  • Senior Customer Service Associate

    Apr 2003 - Sept 2007

  • Residential Consultant Scheduler

    Apr 2001 - Apr 2003
• 

  Allianz Global Corporate & Specialty

  Jul 2010 - May 2020

  Senior Account Technician II

  Policy processing, new business/renewal, cancel/reinstate, mid term changes. Experience with Commercial Auto, Errors & Omissions and Directors & Officers. Quality Analyst performing monthly quality reviews, monitoring trends and providing refresher training when needed.

• 

  Safety National

  Oct 2020 - Dec 2021

  Specialist
• 

  Allianz Global Corporate & Specialty (AGCS)

  Dec 2021 - Oct 2023

  Mutinational Account Technician
• 

  Safety National

  Oct 2023 - now

  Coordinator- Account Services