Anthony Shyam Perera

Experience

• 

  Commercial Bank of Ceylon Ltd

  Oct 2008 - Sept 2016

  Junior Executive
• 

  National Development Bank PLC (NDB)

  Sept 2016 - May 2023

  • Relationship Manager

    Dec 2018 - May 2023

  • Executive

    Sept 2016 - Dec 2018
• 

  Fexco

  Aug 2023 - now

  Sales Advisor

  Key responsibilities: Achieved and frequently surpassed individual and team sales targets, contributing significantly to overall store performance.Identified opportunities to cross-sell various products and services, enhancing customer value and boosting sales figures.Dealt with customer complaints and queries professionally and knowledgeably, ensuring satisfactory resolutions and maintaining positive customer relationships.Undertook various marketing initiatives to promote the Bureau, increasing brand awareness and attracting new customers.Impact of the achievements:Contributed to a successful cross-selling team initiative that resulted in a 100% increase in the number of buy-back guarantees sold in 03 months.Contributed to the achievement of full-compliant status consecutively 03 quarters in a row, for the store by adhering strictly to all Company Policies, including Health and Safety, Anti-Money Laundering (AML), and Security protocols, fostering a safe and compliant workplace. Show less