Sonam Aggarwal

Experience

• 

  TBO.COM

  Jul 2010 - Mar 2024

  • Lead the development and execution of the overall product strategy for B2Btravel solutions, aligning it with business objectives and customerrequirements.• Conduct in-depth market research to identify customer pain points, industrytrends, and competitive landscape, utilizing insights to drive productenhancements and decisions.• Create and maintain a comprehensive product roadmap, incorporating keyfeatures, enhancements, and integrations based on market demand andvaluable customer feedback.• Using Amplitude to perform segmentation and funnel analysis, gainingvaluable user behavior insights and measuring the adoption and usage of newproduct features.• Identifying user behavior patterns using Hotjar recordings, optimizing the userexperience.• Collaborate closely with cross-functional teams, including engineering, design,sales, and customer support, fostering a smooth product development andlaunch process.• Using agile methodologies, including sprint planning, backlog grooming, anditerative releases, Sprint ceremonies streamline product development cyclesand ensure on-time delivery.• Lead product prototyping efforts by creating wireframes and mockups usingtools like Figma, UXpin, and Whimsical. Effectively visualized and validatedproduct ideas through collaboration with cross-functional teams.• Preparing various functional documents and facilitating their review by variousstakeholders.• Reviewing UAT cases provided by the internal product validation team beforeproduct delivery.• Performing sanity testing of all releases by executing various test cases.• Ensuring there are no gaps in scope and final product delivery.• Providing product demos to stakeholders to showcase product functionalities. Show less • Assist the Product Manager and Scrum Master to identify and implement best practices and improvements to the product development process.• Create and manage features that can be turned into technical development stories for the analytics application development team. Work with developers and QA to refine user stories/BDD features and assist with rapid user feedback on a team using an outside-in development methodology.• Working within an Agile framework to deliver your product in fortnightly sprints, prioritizing your development team’s work with Scrum or Kanban Works directly with the development team, answers questions related to acceptance criteria and ensures that the work performed meets customerexpectations.• Works smart by setting effective work goals, establishing priorities, and planning well to produce quality work.• Create BRD for Fare Classification and fare grouping, Flight Reissue Create FRD for Private Fare, Flight Reissue, B2B2B workflow. Manage change requirements and perform user acceptance testing(UAT) and gap analysis. Show less • Developed QA process and procedures• Create release plan for each sprint• Coordinate for bug fixes with Development team.• Assist and Mentor QA teams to achieve successful deliveries.• Was given role of Scrum Master for 3 months with a focus on guiding the teams towards improving the way they work. Acted as mediator between PO and team for better product understanding.• Automate Rest service in SoapUI.• Automate functional and regression test cases to reduce manual efforts and increase efficiency.• Make sure automation scripts being used by Developers for their UTC.• Handle Product support and operations queries. Load Testing using Jmeter. Show less • Assist and Mentor QA teams to achieve successful deliveries.• Developed QA process and procedures. • Scheduling and managing ongoing projects.• Maintain Automation scripts.• Monitor and Maintain testing Environments.• Integrate project in Jenkins for Auto Build and deployment.• Monitor Jenkins build regularly and get all errors resolved.• Monitor production audits regularly and make sure to get unnecessary audits removed.• Handle product support and operation queries.• Provide trainings to fellow QAs and mentoring freshers. Involved in User Acceptance Testing (UAT) Show less

  • Product Lead

    Apr 2021 - Mar 2024

  • Associate Product Manager

    Apr 2018 - Apr 2021

  • Associate Technical Lead

    Jul 2016 - Jul 2018

  • Technical Lead

    Aug 2015 - Jul 2016

  • Senior Quality Assurance Engineer

    Aug 2013 - Jul 2015

  • Software Quality Assurance Engineer

    Jul 2010 - Aug 2013
• 

  TripFactory.com

  Mar 2024 - now

  Product Manager

  • Product Manager at Trip Factory,specializing in crafting innovative holiday packages that cater to diverse customer preferences and interests.• Leveraging technology to enhance user experience and streamline processes, ensuring seamless booking and trip management.• Collaborating cross-functionally with tech teams to implement cutting-edge solutions and stay ahead of industry trends, driving continuous improvement in product offerings.