Saad Smairee

Experience

• 

  Mostar I

  Jan 2018 - Dec 2018

  System Engineer
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  STS - Specialized Technical Services

  Dec 2018 - Dec 2019

  Systems Engineer-Cloud & Advanced Solutions

  -Install new products and apply performance and security procedures.-Supervise the migration of existing solutions and apply needed updates.-Complete configuration and upgrading based on design and specifications of client proposals.-Supervise the administration of systems to ensure availability of services to authorized users.-Prepare full documentation of the implemented products and software.-Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support. -Follow-up on major accounts in terms of technical support and proactive support service.Provided 1st & 2nd lines of support on below Technologies:- Linux OS Administration - Microsoft Windows OS Infrastructure Administration- IBM - AIX (UNIX) OS Administration- IBM WAS Application Support- VMware Vcenter 6 – 6.5:- VMware Troubleshooting- VMware Networking- NetBackup Veritas- Nagios Xi – Core- DoubleTake Availability Show less

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  Microsoft

  Dec 2019 - now

  • Senior Tech Support Escalation Engineer - Azure Core

    Jul 2024 - now

  • Support Escalation Engineer - Azure Core

    Nov 2020 - Jul 2024

  • Azure Iaas Support Engineer

    Dec 2019 - Nov 2020