Brigida Laura Christiana, CSM

Experience

• 

  Thomson Reuters

  Sept 2001 - Aug 2014

  -Provided expert oversight to the development and implementation of Agile processes, procedures, training, and support within the Investment Banking Group, resulting in the employment of Agile methodology to more than 90% of Investment Banking IT projects -Directly oversaw four critical and seven major projects, responsible for performing various tasks, such as:--Collaboration with stakeholders in defining the project objectives and timeframes --Partnership with functional managers in monitoring the alignment of business priorities--Preparation, tracking, and maintenance of project plans--Identification, tracking, and mitigation of risks and dependencies--Collection and reporting of project status and metrics to stakeholders -Developed dashboards in accurately tracking the progress that obtained the transparency and traceability for all Investor projects-Established change control process to allow the senior management to identify, review, and approve all product changes-Functioned as the Scrum Master for four Investment Banking projects, responsible for pioneering the first employment of Agile processes while handling backlogs, facilitating all Scrum ceremonies, and developing project metrics; thereby leading to the implementation of Agile and delivery of projects while complying with the established budget and time-to-market goals-Expertly administered critical project, responsible for driving the team in completing delivery of the product within six months of assuming leadership, which contributed in generating positive revenue within two months of deployment and top 10% usage rate of all applications in the TR flagship EIKON framework -Optimized management, quality, and reporting processes through consolidation of more than 75 Investment Banking, Investment Management, and Wealth Management (Investor Group) projects in JIRA-Played a key role in minimizing production release cycles from quarterly to bi-weekly Show less -Monitored and guided the performance of a diversified team, consisting of 8 to 12 full-time employees in 3 United States locations; Bangalore, India; Minsk, Belarus; Tokyo, Japan; Russia, and China-Directed all software testing activities, which included systematic analysis of design, business, and technical requirements as well as test planning, test case and script development, traceability of test cases to requirements, test execution, defect management, and metrics tracking and reporting-Assumed full responsibility in leading process improvement initiatives, which included employment of Agile processes and several quality assurance (QA) tool migrations-Generated various QA processes and efficiently drafted supporting documentation-Guaranteed precision in developing comprehensive test suites for 16 investment banking products accessible in various web-based, desktop, and mobile platforms-Showed expertise in mentoring, training, and supporting the Investment Banking Quality Assurance Group with regard to Agile methodology and JIRA, which resulted to quick adoption of Agile processes for all investment banking projects-Drove the consistent QA process improvement by revisiting the existing QA processes along with requesting, evaluating and implementing feedback from the team -Spearheaded the effective employment of automated regression test suites for 75% of the assigned projects, achieving significant expansion of test coverage and reduction of manual regression efforts by 50%-Earned an award from Chief Executive Officer for demonstrating outstanding teamwork, excellence, and innovation as a result of delivery of Strategic Ownership Component Show less -Oversaw the implementation of a comprehensive quality assurance testing lab with different operating systems, browsers, and Office versions for user acceptance, integration, and compatibility testing of all corporate group web-based products-Accurately formulated several user acceptance test plans and cases, while assisting clients in the validation of requirements -Managed the roll-out of formal testing process and defect tracking system; thereby, achieving 75% increase in testing coverage; systematically documented and traced test plans and test cases, which resulted in the 35% decrease in client service requests related to product reliability and measurable quality metrics used by management in defining several priorities; identifying and assessing risk; and making go-to-market decisions -Brought 75% savings in QA headcount and labor expense by leading the employment of an off-shore delivery model-Pioneered the new quality assurance organization within the Corporate Services Group, with responsibilities of introducing the formal software testing processes within the existing software development process that executed new formal defect identification, tracking, and reporting systems, standards, and metrics-Conceptualized and implemented functional, integration, data validation, API/Web service, and regression test cases for .NET, Java, Jscript, JavaScript, and C++ based investment banking products, which resulted in the guaranteed timely delivery of quality products with least production bug leakage-Enhanced the workflow efficiency by carrying out the strategic planning and execution of all pre- and post-deployment testing activities for PeopleSoft CRM 8.0 system upgrade Show less

  • Project Manager

    Sept 2012 - Aug 2014

  • QA Manager

    Jun 2008 - Sept 2012

  • Lead Software QA Engineer

    Sept 2001 - Jun 2008
• 

  DISYS

  Oct 2014 - Feb 2015

  Project Manager / ScrumMaster

  -Guide the hybrid team consisting of 8 to 10 persons in performing software development efforts for Hangit, LLC, the provider of location-based messaging and marketing mobile solutions-Show professionalism in coaching all new hires with emphasis on Agile processes and methodologies and use of JIRA and Confluence-Facilitate all Agile ceremonies, which included Daily Scrums, Sprint Reviews, Backlog Refinement, and Sprint Planning-Efficiently prepare and publish weekly comprehensive status report detailing project progress, cost control, and risk mitigation.-Create various test cases; drive testing efforts and execute functional and field testing of Hangit App for the initial launch to Apple App Store and Google Play-Spearhead the preparation and execution of test case and acceptance criteria for Merchant Web Portal application-Earned selection by management to organize the entire project, thereby, resulting to the establishment of accurate reporting, transparency, and traceability for all project work streams-Established and employed all Agile best practices, which included estimation of story point and tracking of team velocity per sprint, which significantly enhanced the Sprint estimation and savings of development labor-Directly managed the project; thus, achieving on time completion of Hangit App to Apple and Google Play stores-Maintained direct collaboration with the Product Management and Development Team in breaking large requirements into user stories; prioritizing product backlog on a weekly basis; defining and writing acceptance criteria for user stories; identifying and mitigating project risks, impediments, and gaps, which guaranteed accurate delivery of project milestones within given timelines-Showed adeptness in cleaning-up, organizing, and improving the central Agile artifact repository that resulted in the traceability and automation of reporting for all project work streams; obtaining 15% saving of project management time Show less