Brian Clark

Experience

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  Max and Erma's Restaurants

  Jan 2007 - Mar 2013

  Server, Expo, Bus Person, Host, Trainer

  As a Restaurant server: Food service at upscale, American fare restaurant. Duties include familiarizing guests with menu and daily specials, accurately recording food and drink orders, running multi-course meals, and tallying bills. Memorize details of daily specials, seasonal menu items and options, as well as rotating craft beer options.Up-selling: Direct customers to meal add-ons and specialty drinks of perceived value to increase sales.As an expeditor I ensure quality and proper presentation of food in a timely manner; that food orders are prepared and assembled quickly according to recipes and procedures to avoid waste; and that the line is always stocked, neat, clean and safe.As a trainer I Extensively trained new and existing employees.Conducted one-on-one tutoring sessions for new employees.Administered performance reviews to evaluate each participant’s progress. I also Addressed all questions from training program participants. Show less

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  Student Painters

  May 2013 - Aug 2013

  Painter

  As a painter it was my responsibility to the paint residential homes around Indianapolis to the specification of the owners. I also helped promote our painting service by putting up signs and word of mouth. I Worked a flexible schedule, including some holidays and weekends, depending on the shifting needs of each project.

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  Buffalo Wild Wings

  Aug 2013 - Dec 2016

  Head Cook, Trainer

  As a cook it was my responsibility to ensure that the food is prepared to order in a timely fashion. Every order is spot checked for quality, freshness, and up to health code. I used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways. I assessed training needs through surveys, interviews with employees, focus groups and consultation with managers. Monitored participant workflow and behaviors throughout the training process. Show less

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  Myers and Stauffer LC

  Mar 2017 - now

  Senior Accountant