Hamilton Oliveira, MSc

Experience

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  Matera Systems

  Dec 2004 - Sept 2006

  Systems Analyst

  - Led the development and ongoing maintenance of ERP application specifications, tailoring them to meet industry standards and client requirements.- Actively participated in CMMi Maturity Level 2 assessment, offering critical insights during interviews and aiding in the enhancement of process quality.- Developed and deployed a robust application integration solution using Java components, facilitating seamless data exchange between MSSQL-Server and Oracle databases.

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  Telefonica Pesquisa e Desenvolvimento

  Sept 2006 - May 2007

  Systems Analyst

  - Developed the logical tier for a web-based telecom application, significantly improving its functionality and user experience.- Designed and oversaw ETL jobs to facilitate smooth data integration from telecom physical stations to software databases.- Established and executed contingency plans to quickly address and rectify any issues arising during the ETL process, maintaining data integrity and system reliability.

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  Mecalux

  May 2007 - Sept 2008

  Software Engineer

  - Managed the development of local and international projects, specializing in both web and desktop applications.- Spearheaded the integration of automation control systems (PLCs), software, logistics systems, ERP solutions, and mobile devices with databases including SQL Server 2005 and Oracle 10g, utilizing .NET platform languages like C# and Visual Basic.- Crafted technical proposals and addressed RFPs during the pre-sales phase, customizing solutions to meet client specifications and ensure delivery of high-quality solutions. Show less

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  Microsoft

  Sept 2008 - Jul 2009

  Developer Evangelist - ISV

  - Conducted training sessions for over 30 partners and delivered presentations to decision-makers and developers on integrating cloud services, enhancing user experience, and utilizing MS Office and MS Unified Communications with MS Dynamics CRM.- Authored documentation and offered support for best practices in integrating third-party systems with Microsoft Dynamics CRM, wrote blog articles, and recorded technical webcasts.- Developed and presented a session on Windows Server 2008 at TechEd Brazil 2009. Show less

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  Pitney Bowes

  Aug 2009 - Jul 2011

  Sales Engineer

  - Oversaw and crafted proof of concepts (POCs) across SOA, web, desktop, and mobile platforms to enhance and integrate the features of Line of Business (LOB) products with Pitney Bowes Software solutions in customer communications, location intelligence, and data quality.- Engaged in product demonstrations, mapped product capabilities to customer needs, responded to RFPs, and handled objections effectively.- Authored technical articles and developed presentations and conferences for decision-makers, developers, and users, supporting both pre-sales activities and customer training programs.- Recognized with the Rookie of the Year award for outstanding contributions and achievements in 2010. Show less

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  Oracle

  Jul 2011 - Apr 2014

  - Conducted tailored demonstrations of Primavera Solutions and its cloud components, aligning with client specifications sourced from RFPs or detailed requirement analyses.- Managed the creation and oversight of customer evaluations, pilots, and proof of concepts to ensure alignment with client needs.- Recognized with the Outstanding Sales Consultant award in Q3 for successfully coordinating pre-sales activities with prominent clients. - Conducted product demonstrations, managed RFP responses, and provided objection handling for Oracle Cloud-based Applications, specializing in Eloqua, Rightnow, Fusion CRM, and Oracle SRM solutions.- Offered coaching and mentoring to partners on Oracle Cloud-based application implementation, adoption, and ongoing support.- Achieved recognition as a Top Performer in Oracle Direct LAD for applications.

  • Primavera Senior Sales Consultant

    Jun 2013 - Apr 2014

  • Senior Sales Consultant

    Jul 2011 - May 2013
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  Salesforce

  Apr 2014 - Apr 2020

  - Contributed to the formulation of architectures, strategies, and policies pertaining to data governance within Salesforce.- Spearheaded the enterprise architecture assessment, pinpointing opportunities for reuse and determining key factors for consideration in solution architecture.- Assisted customers in business transformation initiatives by establishing an enterprise architecture vision that closely aligned with strategic business priorities.- Played a pivotal role in enhancing efficiency and reducing costs for customers by addressing intricate business challenges through the implementation of enterprise software solutions. Show less - Provided comprehensive pre-sales functional support to financial services and consumer packaged goods clients, ensuring satisfaction and alignment with their needs.- Utilized value-based solution selling techniques to articulate the ROI of Salesforce products and address customer pain points, contributing to successful deal closures and recognition within the organization.- Recognized with the Top Company Success award for successfully leveraging solution selling techniques that led to the closure of a significant deal in Q3.- Achieved membership in the Peak Performers President's Club for outstanding performance in FY 2017, highlighting exceptional contributions to Salesforce's success. Show less

  • Principal Enterprise Architect

    Jan 2018 - Apr 2020

  • Principal Solution Engineer

    Apr 2014 - Dec 2017
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  Amazon Web Services (AWS)

  Apr 2020 - Nov 2021

  Enterprise Solutions Architect

  - Oversaw successful development and migration of applications, software, and services onto AWS platform for both customers and partners, ensuring seamless deployment and customer satisfaction.- Engaged in detailed architectural discussions with Financial Services clients to tailor cloud solutions for optimal deployment, fostering successful outcomes.- Provided comprehensive support to partners, including guidance in designing and building solutions on AWS, delivering technical sales activities, and removing technical blockers to drive partner growth within AWS ecosystem. Show less

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  ServiceNow

  Nov 2021 - Oct 2022

  Executive Architect

  - Collaborated with the enterprise team to streamline processes and establish architectural standards, ensuring consistency and efficiency.- Orchestrated customer presentations to delve into integration strategies and best practices, while supporting solutions consultants in developing tailored solutions for intricate scenarios spanning ITSM to customer service and HR domains.

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  Salesforce

  Nov 2022 - now

  Account Partner Director

  - Spearheaded Salesforce Professional Services sales within the financial services industry, developing and executing strategies to achieve multi-million-dollar quotas.- Provided support in designing and executing plans to ensure successful Salesforce implementations, focusing on solution design and scope alignment.- Recognized as a Sales Rockstar in Q3 FY2024 for outstanding results achieved in driving sales and exceeding expectations.