Sean Gallagher

Experience

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  Aquatic Management Systems

  Mar 2006 - Sept 2009

  Supervisor

  In charge of supervising several pools in the Wilmington, DE and West Chester, PA areas, as well as managing and maintaining the Hartefeld Community Pool and scheduling and resolving issues with personnel

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  University of Pittsburgh

  Jan 2007 - Jan 2011

  IT Administrator/Student Worker

  Employed by the Periodontics department. Responsible for preparing Pitt Dental School for the 2010 ADA Accreditation, digitized classic literature review articles for residents, graphic design and webmaster.Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes

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  Borough of Millvale

  May 2010 - May 2011

  Consultant

  Brought in by town supervisor to help town mitigate flood issues due to low lying geography.- Worked with town supervisor to get their first ever Google and Home Depot community improvement grants.- Designed the first ever community green roof in Millvalle. - Created a template to be used by future residents to help sequester excess rain water.

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  Operation Wallacea

  Jun 2010 - Aug 2010

  Research Assistant

  Worked with Operation Wallacea in Utila, Honduras to collect and analyze data in order to compare the health of the coral reef year over year. Collected data was used to help obtain funding for more marine protected areas.

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  KOTECH Trading and Mining Corp.

  May 2011 - May 2012

  Project Manager

  Traveled to Philippines to advise Mindanao town council on various forms of carbon neutral power plants. Requested to stay and advise KOTECH of viability of hydroelectric power plant to help offset carbon output from aluminum smelting plant.- Built a team to undertake a feasibility study for the development of a hydroelectric powerplant in Mindanao, Philippines.- Provided feasibility study under budget and ahead of schedule.

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  SPMGxMedia

  Dec 2011 - now

  Owner and Creative Director

  - Client focused marketing agency specializing in creating digital experiences, including video, photography, web design and inbound marketing. - Provide guidance based on stated goals and develop strategic plans to roll out marketing initiatives, including CRM implementations, SEO guidance, and Social Media strategies.

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  Operation Wallacea

  May 2012 - Aug 2012

  Dive Master

  Led and prepared daily dive expeditions for research assistants. Hands-on with dive logistics, preparing classrooms, dive sites, and updating plans around weather or attendance. Gave on-site briefings about local facilities and emergency procedures, and what to expect underwater, like navigation, hazards, and marine life.- Recognized by Program Director for leadership skills and led a team of 5 who supervised and taught research assistants during data collection. - Due to environmental science background, led a bi-weekly marine biology course for on boarding research assistants. Show less

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  Apple

  Aug 2012 - Feb 2015

  Responsible for training efficacy and performance, and employee onboarding of three stores within the Delaware Valley market.- Onboarded and trained over 250 new employees, coordinated and oversaw their 2 week in-store mentorship with existing employees.- While normally a 6 month rotational experience, market leadership was so pleased with training impact on store performance and customer satisfaction, retained an additional 6 months to continue to lead training and work with incoming ISGTs.- Created training material used within the North East region to help employees understand, differentiate and sell complex Sprint, T-Mobile, AT&T and Verizon offerings. Show less Introduced customers to Apple, by tuning curious visitors into loyal, long term customers. Thrived on interactions with team members as well as with customers. Recognized as a leader in sales, product knowledge and solutions and highly influential with fellow colleagues.- Exceeded expected NPS (Net Promoter Score) and called on by leadership to deal with at risk detractors.- Mentored fellow employees on dealing with and resolving conflict and improving customer relationships.- Consistently exceeded sales goals provided by store leadership.- Recognized for leadership by Store Management and assigned to lead morning and mid day meetings with employees. Show less

  • In-Store Guest Trainer

    Feb 2014 - Feb 2015

  • Expert

    Jun 2013 - Feb 2015

  • Specialist

    Aug 2012 - May 2013
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  Technovation Solutions, LLC

  Feb 2015 - Feb 2016

  Director of Operations and Experience

  Startup in Las Vegas, specialized in improving the customer experience for Hospitality, Retail and Medical organizations through the use of technology. Hired to work with existing technology partners to collaborate and create memorable experiences for clients and discover new technology partners to broaden the company's offering in this area.- Partnered with Microsoft, Intel, Teknikos and Caesars Entertainment Group to create the Connected Room Concept, which was debuted at HITECH 2015 and implemented at select Caesars Entertainment Group properties.- Increased existing partnership base by 43%.- Developed strategy and executed marketing across multiple platforms, including print, web and social media, including responsibility for web design and digital space. Show less

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  Avenue Live

  Feb 2016 - now

  Oversaw and led cross-functional team responsible for the development and execution of company and client branding, and marketing materials across print, trade show, social media, and digital advertising as well as all website, mobile app programming, CRM, and ESP campaigns for client medical educational events. Maintained the relationship as a consultant.- Moved all medical events onto a digital platform, decreasing program costs by 15% on average, eliminated paper programs and allowed for live changes to meeting content while increasing engagement in sponsored activities by 43%.- Moved medical registration platforms online, increasing overall registration revenue by 2%, allowing for real time overview of revenue dashboard.- Created digital platform to manage speakers and their presentation content, resulting in a 750% increase in online presentation submission and reduced errors during the meeting.- Created an online membership site for AECOS, a group of the top 300 ophthalmologists worldwide. Show less

  • Senior Vice President

    Jan 2021 - now

  • Director of Design and Development

    Feb 2016 - Jan 2021
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  AD Martin Insurance

  Feb 2019 - Dec 2020

  Strategic Risk Consultant

  - Upgraded the IT capability of company from in house to cloud server with 0 downtime to employees.- Managed portfolio of our top customer accounts to foster strategic, long-term business relationships.- Expanded insurance company representation in agency by 22%, giving broader access to markets and providing more competitive choices for our customers.- Expanded our state by state presence by 75%.- Launched digital marketing platform within the agency to bring online quoting to our customers and increase customer touch points.- Created sales tools to track and manage new opportunities pipeline and personally increased annual revenue by 3.8%. Show less