Soumya Goyal

Experience

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  BookMyColleges.com

  Jun 2018 - Jun 2018

  Marketing Intern
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  Aditya Birla Fashion and Retail Ltd.

  Apr 2019 - May 2019

  Assistant Store Manager trainee

  Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.CRM- Evaluating the CRM practices of Louis Philippe store. Contributed to an increase in footfalls in the store.Participated in visual merchandising of store

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  Sanofi

  Jul 2019 - Aug 2019

  Marketing Intern

  Coordinated the launch of the One Drop pilot app in India.Understood the perspective of doctors and patients in Diabetes Management through market research.

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  HDFC Bank

  Aug 2020 - Mar 2022

  Deputy Manager

  Identify potential areas and base of customers for business with disseminating product informationProvide a broad base of financial investments, mutual funds, SIP, and credit services to acquire 100% of the customer businessMaintaining the existing client relationships and identify new acquisition of customersEnsure quality customer service is delivered along with complaint management and giving resolution within stipulated TAT's.Ensure certification of documentation required for various products , assuring all KYC norms and complianceEngaging with customers and cross sell engagement products Ensure team achieves productivity levels everyday Show less

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  Yulu

  Apr 2022 - Sept 2022

  Assistant Operations Manager

  Developed a network of charging stations and infrastructure in the city for battery charging across the city.Served as a vendor manager for Yulu's charging infrastructure in the city Established and maintained relationships with external stakeholders and worked towards bringing more into the process.Developed a dashboard for tracking and reducing non-compliance in operations for PAN IndiaThroughout the city, looked after the overall network health and maintenance of charging stationsWorked on corrective action for increasing bikes on the road through constant evaluation of field operations.Planned the operations of the support station and managed the fieldUnderstood every process deeply and implemented new procedures for optimization and increasing efficiency. Show less

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  Yuma Energy

  Oct 2022 - Feb 2023

  Assistant Manager

  Charging and Infra

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  HDFC Bank

  Dec 2023 - now

  Operations Manager