Nour Ahmad

Experience

• 

  The Arab Academy for Banking and Financial Sciences

  Jan 2006 - Jan 2009

  Student

  student

• 

  NetProcess

  Jan 2008 - Jan 2009

  Customer Services

  Solving problems, and checking availability, and listening all ideas from customers and objections, to enhance our services, and make sure to got customer satisfied, "excellent customer service (is) the ability of an organization to constantly and consistently exceed the customer’s expectations

• 

  Baniyas Investment and Development

  Jun 2010 - Mar 2011

  Network Engineer

  • Maintain daily routine operation of the centre and enhance operation process• Coordinate with relevant parties to resolve network or customer problems• Provide reports of network and customer status to relevant parties according to standard guidelines.• installing, supporting and maintaining new server hardware and software infrastructure;• managing email, anti-spam and virus protection;• setting up user accounts, permissions and passwords;• monitoring network usage;• ensuring the most cost-effective and efficient use of servers;• suggesting and providing IT solutions to business and management problems;• ensuring that all IT equipment complies with industry standards;• analysing and resolving faults, ranging from a major system crash to a forgotten password;• undertaking routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the internet;• providing training and technical support for users with varying levels of IT knowledge and competence;• supervising other staff, such as help-desk technicians;• working closely with other departments/organisations and collaborating with other IT staff;• planning and implementing future IT developments and undertaking project work;• managing the website and keeping internal networks running;• monitoring the use of the web by employees. عرض أقل

• 

  Total Petrochemicals

  Jul 2011 - Mar 2012

  Supervisor

  • prepare reports and assist the station manager in the management of the station• Supervise all staff•provide the best service to customers• reduce the impact on the environment• Compliance with the standards of the company's health and safetyACTIVITIES:• Commitment to standards and rules of the company's health and safety and their application in all places of work• Auto receipt of the refinery and unloaded at the station, taking into account adherence to standards of health and safety• follow the work of staff at the station• resolve any problems for the customers at the station• the obligation to provide all services to customers in the best • Inventory of acts of daily and monthly• Accounting staff at the end of Alhevc and enter the correct information on the accounting program عرض أقل

• 

  Power Horizon

  Jun 2012 - Jul 2014

  Senior Business development manager

  Set sales targets and define strategy to achieve these targets and to follow the set strategy punctually Manage the proposal development process and maintain the time-lines for the proposal teams Coordinate with sponsors concerning size, standards, conditions and timing of research Develop draft proposals based on team meetings and discussions Maintain the Business Development databases Support marketing activities, including trade/ scientific shows, mailings, etc.. عرض أقل

• 

  TOTAL

  Jul 2014 - Jul 2015

  Supervisor

  management

• 

  International

  Apr 2016 - Nov 2023

  Coordinate activities, resources, equipment and informationLiaise with clients to identify and define project requirements, scope and objectivesMake certain that clients’ needs are met as the project evolvesHelp prepare project proposals, timeframes, schedule and budgetMonitor and track project’s progress and handle any issues that ariseAct as the point of contact and communicate project status adequately to all participantsUse project management tools to monitor working hours, budget, plans and money spendIssue all appropriate legal paperworkReport and escalate to management as neededCreate and maintain comprehensive project documentation, plans and reports عرض أقل

  • Business Manager for Car Selling Exhibition

    Jun 2016 - Nov 2023

  • Project Business Manager for Car Selling Exhibition

    Apr 2016 - Aug 2021
• 

  Limitless

  Jul 2021 - now

  Executive Assistant Office Manager