Gloria Luk

Experience

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  Logics Academy

  Jul 2017 - Aug 2017

  Graphic Designer

  - Independently designed a variety of marketing materials—including business cards, logos, flyers, and banners—using Adobe Photoshop for a convention booth to enhance customer engagement and drive foot traffic.- Collaborated with team members, incorporating feedback to refine designs and ensure materials met company standards and client expectations.- Demonstrated a proactive approach to design, executing tasks with attention to detail, while adhering to tight deadlines.

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  JA Central Ontario

  Oct 2018 - Apr 2019

  VP of Marketing & Executive Member

  - Led a team of peers and JA advisors to establish and operate a temporary company, Unite, focused on empowering Gen Z students.- Directed the marketing strategy for FreshOffZBook, an activity book targeting Gen Z students from Asian backgrounds, focused on creating culturally relevant content.- Managed and coordinated a marketing team via Slack, ensuring smooth communication and timely completion of marketing tasks, including content creation and social media engagement.- Produced and edited a commercial for the JA Commercial Contest, showcasing the company’s mission and the book’s impact.- Co-authored a Business Plan and Shareholders Report with fellow executives, outlining key strategies and goals for the company’s growth and market position. Show less

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  Sherwin-Williams

  Aug 2019 - Apr 2021

  Sales Associate

  - Provided customer service to a high standard by sharing product knowledge and making personal recommendations- Consulted clients through LeadGen calls to build relationships with clients and to advertise new deals and offers- Conducted weekly cycle counts and organized the store's inventory while maintaining the cleanliness of the store

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  Fifth Ground Entertainment

  Apr 2022 - Sept 2022

  Production Intern

  - Designed promotional posters for a spin-off children’s television series and short films, with assets featured on IMDb and used across social media platforms- Created a social media post for the broadcasting schedule, aligning with brand colors and sponsorships, contributing to the show’s marketing efforts.- Researched and compiled a list of relevant film grant opportunities; assessed eligibility criteria and reached out to organizations to assist the team in securing funding leads. Show less

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  Bake Code Bakery & Café

  Jan 2023 - Jul 2023

  Tearista

  - Delivered exceptional customer service in a high-paced, high-volume environment, ensuring accuracy and efficiency while maintaining a positive customer experience.- Worked collaboratively with team members to prepare beverages, manage inventory, and maintain store cleanliness, ensuring a smooth operation during peak hours.- Actively managed multiple tasks at once, balancing customer orders, payment processing, and maintaining a clean and welcoming atmosphere.

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  Don Valley North Toyota

  Aug 2023 - now

  - Spearheaded internal event planning initiatives as a key member of the dealership’s culture committee, coordinating team events that fostered inclusivity, engagement, and team spirit.- Conceptualized and designed visual materials including event posters, signage, and digital invites using tools like Canva and Adobe Creative Suite.- Created promotional assets for dealership-wide initiatives, focusing on internal engagement and team participation.- Managed timelines, vendor communications, and cross-departmental coordination to ensure seamless execution of events with over 50+ staff attendees.- Contributed creative direction and strategic input to event themes, layouts, and branding, aligning activities with company culture and employee engagement goals. Show less - Provided exceptional front-line customer service, greeting clients, answering inquiries, and managing high-volume appointment bookings for the service department.- Managed service appointment bookings and coordinated with advisors and technicians to maintain a steady workflow.- Processed payments, issued invoices, and managed financial reconciliation using dealership software systems with precision and efficiency.- Handled daily administrative tasks including scanning, filing, and responding to internal and external emails in a fast-paced automotive environment.- Balanced professional responsibilities with a strong attention to detail, supporting the smooth operation of service workflows and customer satisfaction initiatives. Show less

  • Event Planner

    Feb 2024 - now

  • Service Receptionist

    Aug 2023 - now
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  Quote Creative

  Apr 2024 - now

  Partner

  - Collaborated with the Leap Legal Software team to design branded marketing materials including PowerPoint decks, digital reception tickets, and animated LinkedIn graphics.- Adapted creative assets to meet brand guidelines while maintaining visual impact across multiple formats and platforms.- Worked alongside a project partner to prioritize and manage multiple deliverables, ensuring timely execution and client satisfaction.- Participated in client communication and feedback loops, refining designs based on brand vision and performance goals. Show less