Experience

• 

  Kumon canada, inc.

  Sept 2017 - Aug 2021

  Mathematics and english tutor

  - Facilitated deeper comprehension of course materials for students - Designed and implemented engaging lesson plans tailored to individual needs- Assessed and provided constructive feedback on assignments and homework - Utilized visual aids and innovative teaching methods to enhance learning experiences- Conducted both in-person tutoring sessions and virtual online learning via Zoom - Managed front desk: greeting customers, accepting payments, managed phone communication, etc. Show less

• 

  Margaret bahen hospice

  May 2022 - Aug 2022

  Administrative assistant

  - Managed clerical tasks: invoice processing, calendar maintenance, inventory tracking, etc. - Greeted visitors and efficiently managed phone and email communications- Conducted client intake and ongoing assessments- Coordinated cases with internal and external providers- Assisted with healthcare navigation and PalCare training programs

• 

  Libro credit union

  May 2023 - now

  Student representative

  - Processed transactions and credit card applications, issued bank drafts and certified cheques - Managed foreign currency exchanges and wire transfers- Balanced ATMs daily, ensuring accurate and timely reconciliations - Consistently achieved team sale targets through effective customer engagement - Identified and referred potential business opportunities to colleagues- Resolved customer inquiries and issues with professionalism and expertise - Provided administrative support: booking appointments, managing phone calls, preparing documents, etc. Show less