Experience

• 

  The british school of kuwait

  Nov 2004 - Jul 2006

  System technician
• 

  Kuwait international bank

  Jul 2006 - Sept 2016

  An expert in people management, systems management, systems analysis, projects management, application testing, quality control techniques, strong business understanding, analytical skills and business support with a positive attitude and a team player with specialization in Islamic Banking & Conventional BankingPrimary Backup to Application Support Team Leader thereby managing the professionals in the Application Support teamImplement, Configure maintain and upgrades applications including Enterprise Resource Planning ERP) application modules for Core Banking (Phoenix), Treasury and Investment(IMAL), Trade Finance(Tradewind), Financial Reconciliation(CORONA), Operational Risk(Oprisk system), Anti-Money Laundering(AMLocK), Credit Risk Management system(CRMS), Call Center and IVR(Gensys andAvaya suite) and other business applications.Directly in-charge of the Treasury and Trade finance business processes and providing I.T related support( both development and support )Design, test and support the Call Center CRM applicationReview and authorize the integration of various business applications with the core bankingTrain users on new processes for native software functionality, help users to complete their User Acceptance Test (UAT)Provide presentations on products to Treasury and related departments on system capabilities and ways and means to enhance and automate operationsLiaise with auditors (internal and regulatory) for IT Audits for responsible systems Requirement gathering, preparation of System Requirement Specification (SRS) Documents for system Change request initiation with the vendors Show less

  • Senior Application Analyst

    Sept 2013 - Sept 2016

  • Application Analyst

    Jul 2006 - Sept 2013
• 

  Boubyan bank

  Sept 2016 - now

  With a robust background spanning Payments, Compliance Systems, Enterprise Fraud Systems, Enterprise Supply Chain Solutions, and Corporate Banking Application implementation, I bring a comprehensive skill set to the table from both strategy and technology.Throughout my career, I have been deeply involved in the design, implementation, support, and maintenance of cutting-edge applications tailored to meet the diverse needs of corporate banking and financial sectors.Enterprise Fraud Systems have been a focal point of my career, where I have developed and implemented advanced fraud detection mechanisms to safeguard organizational assets and protect against fraudulent activities. As a seasoned professional, I have played a pivotal role in the implementation, support, and maintenance of corporate banking applications, ensuring seamless functionality and user experience. My proactive approach to application management and support has resulted in enhanced reliability and performance, contributing to overall organizational success. Show less Having a keen interest in leveraging new technologies to improve existing operations leading to improved efficiency and error free systems. Leading a team involved with designing solutions, enhancing, upgrading, maintaining and implementing Payment Systems, Enterprise Fraud Management Systems, Compliance, Trade Finance Systems, Automation Systems.Emphasising always to ensure quality of design and implementation of systems leading to improved customer experience and reducing operational overheads. Show less

  • Senior Manager - Banking Operations and Corporate Applications

    Apr 2022 - now

  • Manager - Application Support

    Jan 2019 - Apr 2022

  • Assistant Manager-Application Support

    Sept 2016 - Dec 2018