Experience

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  American savings of florida fsb

  Jun 1980 - Aug 1995

  Assistant vice president

  MANAGED CHECKING ACCOUNT OPERATIONS, CUSTOMER BANK STATEMENTS, PROOF OPERATIONS, INSUFFICIENT AND UNCOLLECTED FUNDS REVIEW, CHECKBOOK ORDERS, NEW ACCOUNT REVIEW AND APPROVAL, FEDERAL RESERVE BANK ADJUSTMENTS, AND GENERAL LEDGER RECONCILIATIONS. MORTGAGE LOAN SERVICING, CUSTOMER SERVICE/CALL CENTER, AND LOSS DRAFTS.

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  Universal american mortgage company

  Sept 1995 - Aug 2000

  Vice president

  MANAGED ESCROW ANALYSIS, MORTGAGE PAYOFFS, LOAN ASSUMPTIONS, NEW LOAN BOARDING, CUSTOMER SERVICE/CALL CENTER, INSURANCE AND TAX DEPARTMENTS, ADJUSTABLE RATE MORTGAGES, PROPERTY DAMAGE CLAIMS AND RTC REO PORTFOLIO.

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  Assurant specialty property

  Aug 2000 - Dec 2009

  Operations manager

  MANAGED 106 ASSOCIATES 4 UNIT MANAGERS, PROCESSING PROPERTY DAMAGE CLAIMS AND LOSS DRAFTS FOR OUTSOURCED CLIENTS.MANAGED CUSTOMER RESEARCH AND ESCALATION TEAMS WHICH ALSO INCLUDED PREPARATION OF ALL WRITTEN CORRESPONDENCE, TASK TRACKING AND REPORTING.PARTICIPATED IN NEW CLIENT IMPLEMENTATIONS WITH RESPECT TO BULK DATA SCRUB, TRAINING AND PROCEDURE REVIEW AND DEVELOPMENT.

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  Peachtree medical billing

  Aug 2010 - Jun 2015

  Director, invalid information and clearing house transactions

  MEDICAL BILLING PROCESSES FOR TOXICOLOGY, PATHOLOGY AND FERTILITY AND GENETICS LABORATORIES.MANAGED 7 ASSOCIATES RESEARCHING INVALID PATIENT INSURANCE INFORMATION OR NON PAYMENT OF CLAIMS, CALLCENTER. MANAGED CLEARINGHOUSE TRANSACTIONS FOR ELECTRONIC CLAIMS SUBMISSIONS AND COMPLEX OR ESCALATED PATIENT ISSUES.POSTED INSURANCE AND PATIENT PAYMENTS, RESEARCHED AND COLLECTED AGED ACCOUNTS, MANAGED CALL CENTER, HANDLED ESCALATED AND PHYSICIAN ISSUES, OBTAINED PRIOR AUTHORIZATIONS, SET UP PAYERS, BULK DATA SCRUB PROJECTS. Show less

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  Virtual outsource solutions

  Jan 2016 - now

  Administrative support assistant

  PROVIDE VIRTUAL ADMINISTRATIVE SUPPORT TO FINANCIAL ADVISORS IN MULTIPLE STATES, INCLUDING NEW CLIENT IMPLEMENTATION, RESEARCH, FINANCIAL PLANNING SUPPORT, AND CUSTOMER SERVICE.

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  Mednax, health solutions partner

  Sept 2016 - now

  Payment administration

  Manage processing of patient and insurance payments for American Anesthesiology clients. Functions include account research, balancing of daily bank deposit summary, write-offs and other related transactions needed to maintiain patient account records.