Experience

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  Bepko learning center at iupui

  Aug 2021 - May 2022

  Academic success coach

  Met with students one-on-one to discuss and aid in achieving academic success. During the coaching sessions, I evaluated areas the student is struggling with and work with them to overcome these challenges through SMART goals. I provided resources for students that would further support their educational or financial needs such as tutoring, IUPUI financial aid office, and Preps office at IUPUI. Worked the front desk as well answering questions students may have such as finding the registration office, financial aid office at IUPUI, tutoring services, or finding their academic advisor. Show less

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  Westin hotels & resorts

  May 2022 - Jun 2022

  Front desk agent

  Assisted customers via phone, email, instant messaging, or in-person. Many times, I was the person a guest would speak to first about billing questions, parking, sights to see, directions, and more. I was also responsible for communicating with various departments at the hotel including engineering, housekeeping, valet, and the IT department. This job allowed me the opportunity to grow abilities and skills including communication skills, technological skills, and the ability to adapt well to new experiences and environments. Shaped my ability to better work under pressure, problem-solve, gave me more patience, and how to better accommodate each person's needs based on their situation. Show less

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  Iupui

  Aug 2022 - Dec 2022

  Learning assistant

  Working as a learning assistant, I was a resource to students in their educational experience for introduction to psychology. A person in my role is responsible for grading, presenting study materials for an exam, providing them with study tips and resources, communicating upcoming assignments and events, and answering questions about the course or about IUPUI.

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  The bowen center

  Feb 2023 - Mar 2024

  Skills coach

  I meet with clients either one on one or with family to discuss and develop independent living skills, social skills, and coping skills for depression, anxiety, and trauma. The skills are developed through the use of evidence-based practices including Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, and Boys' Town Social Skills. I assist clients with setting up appointments with their primary care provider, doctor, family case worker, or other entity/ resource they need. Provide clients with transportation, finding resources for transportation, psychological resources, food banks, financial assistance organizations, and various government agencies like IERA, DWD, and FSSA. Show less

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  Visionworks of america

  Apr 2024 - Aug 2024

  Dispensing optician

  Check-in clients into the doctor's office. I would go over patients' medical history, perform retinal imaging, auto refractor, and use the tonometer to check the pressure of the eyes. This was all done before the patient was called back for the doctor. After the doctor was ready to check the patient out, I would go over patients' insurance benefits. If a patient was interested in ordering glasses, I would take either the ocular height, segment height, and pupillary distance. I would then bill the patient and insurance company while informing the patient he/she will receive a text message or phone call when the glasses arrive. I would also answer any questions regarding prescriptions. I worked the front desk as well, greeting patients, scheduling appointments, and answering phone calls. Show less