R. Todd B.

Experience

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  FREEWAY ADVERTISING

  Jan 1999 - Jun 1999

  Sign Poster

  UTA Bus sign ads Mounted outdoor advertising signs on UTA Buses.

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  Whitney Information Network

  Jan 2002 - Jan 2009

  NETWORK-Tech support Tier2 / Customer ServiceProvided outstanding customer service and technical support to customers of “Teach Meto Trade”. Handled customer's questions and concerns regarding the software and schedulestudents into seminars. As a member of the Student Services Team, responded to a highvolume of incoming calls from students. Using proven customer service skills, listened andresponded to student questions, concerns and complaints. by telephone, e-mail or US mail.Provided a total solution for all customers' needs through discovery assessment and bylistening to the customer's requests. replacement of damaged or missing product andsoftware troubleshooting for students participating in various educational programsrelated to stock trading, real estate and financial investment. Maintained an updatedknowledge of these products. Created a knowledge database for other representatives torefer too. Included software login issues, Errors, and fixes. Presented the “Trade Center”webinars and sent out the email invitations. Show less

  • Associate Editor

    Jun 2008 - Jan 2009

  • Tech support

    Jan 2002 - Jun 2008
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  Young Living Essential Oils

  May 2002 - now

  Distributor
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  CAPACITY DESIGN

  Aug 2002 - now

  Owner, Web designer & Computer Repair

  Provided professional web design services and graphic design. Filmed, edited and produced of lectures seminars, meetings, Instructional videos, &wedding videos - CD/DVD Duplication.Technician. On site computer repairs for individuals and businesses.

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  Drug Awareness

  Sept 2006 - now

  Developer & Administarator of the ICFDA website
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  INTENSITY INC

  Apr 2007 - Aug 2007

  Quality tester and manufacturer

  Manufactured, troubleshoot and installed electronic components. Replaced repaired &soldered defective circuit boards.

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  Teleperformance

  Jun 2010 - Jun 2012

  Lead a team of 20. Verizon Fiber support

  • Supervisor

    Nov 2010 - Jun 2012

  • Help Desk Tech

    Jun 2010 - Jun 2012
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  The corporation of the president

  Jan 2011 - Jan 2012

  Back Ground
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  Support at Chartlogic.com

  Jun 2012 - Feb 2024

  Support
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  ChartLogic, Inc.

  Jun 2012 - Oct 2012

  Client Manager

  I work on develop and update the ptc.chartlogic.com, as well as other duty. my team and I helped the company make record sales in 2013. and in under 6 mo we losd 500k of the software.

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  Medsphere Systems Corporation

  Jan 2017 - now

  Senior Sales Executive