Luz Patricia Del Toro

Luz patricia del toro

bookmark on deepenrich
location of Luz Patricia Del ToroUnited States
Phone number of Luz Patricia Del Toro+91 xxxx xxxxx
Followers of Luz Patricia Del Toro56 followers
  • Timeline

    Feb 1998 - Feb 2020

    Senior Accounts Payable & Receivable

    USAA
    Current Company
    Oct 2020 - now

    Computer User Support Specialist – Training Internship

    Leader Quest Inc.
  • About me

    Computer User Support Specialist- Training Internship at Leader Quest Inc

  • Education

    • Leaderquest – san antonio, tx.

      2020 - 2020
      Computer user support specialist

      ITIL, A+, Network+, Security+

  • Experience

    • Usaa

      Feb 1998 - Feb 2020
      Senior accounts payable & receivable

      • Delivered first level problem resolution to management and staff before escalating to Technical representatives• Provided expertise and knowledge, increased reliability of data, decreased errors and served as resource one escalated issues of a complex nature.• Developed queries and generated reports for upper management which summarized multiple information including expenses, vendor spend, and forecasts.• Developed & maintained strong vendor relationships, contracts & negotiated payment terms• Managed a demanding workload in response to both internal and external customers in person, by phone and emails to resolve issues efficiently and professionally• Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example Show less

    • Leader quest inc.

      Oct 2020 - now
      Computer user support specialist – training internship

      • Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues• Ensured physical security & common attacks while securing the wired and wireless local network • Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts • Identified potential problems and opportunities, perceived the impact and the implications of decisions on other components of the organization Show less

  • Licenses & Certifications