Experience

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  Target

  Aug 2016 - Apr 2018

  Team lead

  Provide excellent customer service with product knowledge, making a connection and building a strong clienteleMaintained high quality of customer service while working a fast-paced operationFollowing return and exchange procedures.Answering Phone CallsCreating employee work schedulesPlan and execute daily/weekly workload to deliver on store sales goals and guest engagementAssisting in InterviewsRespond to any negative guest shopping experience by de-escalating the situation and ensure to make things right for the guestOperations of the cash registerSupervising self-checkout Show less

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  East leyden high school

  Aug 2018 - May 2019

  Intern

  Repair student chromebooks and other minor tech complications within East LeydenRepair ChromebooksCreating repair diagnosticsWorking front deskUsing Spiceworks to log any chromebooks that enter and exit the classroom(Opening/closing tickets for chromebooks in need of repair and assigning loaners to students)Greeting/parting studentsAssist faculty with any minor tech complicationsAnswering phone calls regarding repairsWork towards my pathway (Certifications)

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  Verizon

  Jan 2019 - Apr 2019

  Intern

  Partnering with a local business to help understand and solve a challenge faced every day.Working with a teamCollecting and analyzing dataCreating and editing slide presentationsPresenting new ideas and solutionsMeeting deadlines

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  Starbucks

  Feb 2019 - Aug 2021

  Barista

  Provide excellent customer service with product knowledge, making a connection and building a strong clienteleMaintained high quality of customer service while working a fast-paced operationPrepare orders as requestedOperations of the cash registerPreparing store for opening (making teas, setting pastry case, etc.)Preparing store for closing (cleaning, next day preparations, etc.)Pulling pastries/sandwiches and setting date dots.

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  Physicians immediate care

  May 2020 - Mar 2021

  Credentialing specialist

  Ensure that medical staff Providers maintain current credentials and licenses to work legally in their field or specialty.RESPONSIBILITIES • Maintain high levels of confidentiality. • Maintain individual provider files to include up to date information needed to complete the required governmental and commercial payer credentialing applications• Maintain internal provider grid to ensure all information is accurate and logins are available• Update each provider’s CAQH database file timely according to the schedule published by CMS• Apply for and renew annually all provider licenses; Professional, DEA, Controlled Substance• Complete revalidation requests issued by government payers• Complete credentialing applications to add providers to commercial payers, Medicare, and Medicaid• Complete re-credentialing applications for commercial payers• Credential new providers and re-credential current providers with hospitals at which they hold staff privileges• Work closely with the Revenue Cycle Director and billing staff to identify and resolve any denials orauthorization issues related to provider credentialing• Maintain accurate provider profiles on CAQH, PECOS, NPPES, and CMS databases• Other duties as assigned. Show less

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  Venture metals

  May 2021 - Oct 2023

  Logistics assistant
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  Riveredge hospital

  Oct 2023 - now

  Human resources assistant

  - Conducted phone screens for job applicants and coordinated pre-employment drug screenings, physical exams, and background checks.- Managed I-9 verifications electronically and enrolled new hires in the Kronos time-keeping system.- Facilitated the preparation of hiring materials and actively participated in New Employee Orientation.- Established a robust tracking system for employee data, ensuring accuracy and completeness in personnel files.- Maintained and updated personnel files, including those for interns, contractual, leased, and temporary employees.- Communicated deadlines for required documentation and liaised with physicians to ensure compliance with licensures.- Provided excellent customer service by addressing inquiries from employees and external sources related to HR activities and policies.- Acted as the point of contact for employees regarding access to their personnel files, maintaining confidentiality at all times.- Demonstrated professionalism, integrity, and ethical standards, contributing to a positive image of the company.- Maintained strict confidentiality in all interactions and addressed employee inquiries and problems in a timely manner.- Collaborated with the HR team and made recommendations to the Director of Human Resources when necessary.- Completed tasks with accountability, openness to feedback, and a commitment to cultural proficiency.- Demonstrated strong interpersonal and communication skills, along with excellent multitasking and organizational abilities.- Upheld confidentiality of information and had practical knowledge of HR employment laws.- Utilized HRIS and demonstrated extensive data entry experience, proficient in Microsoft Office.- Worked both independently and as part of a high-functioning team, participating in department and agency committees as assigned. Show less