Roshan Kumar

Experience

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  ICICI Bank

  Aug 2013 - Jan 2017

  Assistant Manager

  * Customer service and escalation management * Routine banking work like clearing, cash, reconciliation of different accounts* Meeting and handling service requests of high net worth customers. * Daily handling of Cash Management Service.* Exploring new business ideas for increasing business and increased customer satisfaction.* Good in problem solving and work as a leader during hour of need.* Good in listening and expressing my views in a forum.* Motivating and appreciating my colleagues for doing a good job.* Good computer knowledge.* Ready to learn new things. Show less

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  IndusInd Bank

  Jan 2017 - now

  Deputy Branch Manager

  I have 8 years of experience, 3.5 years as customer service manager with ICICI Bank Ltd and 5 years as deputy branch manager at IndusInd bank ltd. I possess the required leadership and dynamism necessary to provide prompt service thus creating more cross selling opportunities. Comprehensive knowledge of banking industry and its procedures as well as having the ability to aim high, think smart and act fast.