Tamara B.

Experience

• 

  Abcd Jamaica Plain Head Start

  Jun 2014 - Aug 2014

  Teaching Assistant

  Temporary Summer Job

• 

  University of Massachusetts Amherst

  Sept 2018 - May 2019

  Exam Proctor

  As an exam proctor, I was dedicated to upholding the integrity of testing processes. I specialized in implementing protocols, conducting thorough identity verification, and maintaining a secure and safe testing environment. With a focus on customer service, I ensure a smooth and positive experience for all students.

• 

  Harmon Law Offices, P.C.

  Sept 2019 - Jan 2020

  Legal Assistant

  As a legal assistant, I conducted thorough legal research, drafted precise legal documents, and managed case files to streamline processes. I coordinated meetings and facilitated communication between attorneys, clients, and stakeholders, ensuring seamless collaboration. Utilizing legal databases and software, I enhanced the team's productivity. Overall I provided essential support for legal professionals and contributed to the efficient operation of legal matters.

• 

  Ethos

  Sept 2020 - Aug 2021

  Case Manager - Customer Relationship

  As a Relationship Case Manager at Ethos, my responsibilities include ensuring that our clients receive comprehensive and personalized care tailored to their unique needs and circumstances. Serve as a central point of contact, collaborating with healthcare professionals, clients, and their families to develop and implement care plans that promote health, independence, and quality of life.

• 

  Mindtickle

  Jan 2022 - Jan 2024

  As a Sales Strategist at Mindtickle, I will play a pivotal role in the growth and expansion of our business by identifying and qualifying potential customers. Responsible for driving the initial phases of the sales cycle, generating leads, and nurturing relationships with prospective clients. Key responsibilities day to day include outreaching to potential customers and sourcing new pipeline, collaborating with teams across organizations and setting up meetings for Account Executives.

  • Sales Engineer

    Oct 2023 - Jan 2024

  • Sales Strategist (Saas)

    Jan 2022 - Oct 2023
• 

  AlwaysHired Sales Bootcamp

  Jan 2022 - Mar 2022

  Sales Representative

  As a Sales Representative, I went through an intensive training program designed to kickstart my career in sales, and gain essential skills while displaying these skills in the field. Utilized Salesforce to manage sensitive client information and qualified new leads to drive business outcomes.

• 

  Success in Black

  Sept 2023 - now

  Member

  SUCCESS IN BLACK offers career support and programming for Black professionals in Customer Success. We aim to foster more diverse, inclusive and equitable growth.

• 

  Sistas In Sales

  Sept 2023 - now

  Member

  Sistas in Sales is a community for Women of Color Sales Professionals, to network, advance their careers, to learn, share and support each other, and most importantly find sisterhood.

• 

  EvenUp

  Feb 2024 - Sept 2024

  Sales Development
• 

  S&P Global

  Sept 2024 - now

  Senior Operations Specialist