Alexander Demin, EMBA

Experience

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  Hotel Sunrise***

  Oct 2009 - Aug 2010

  General Manager Assistant

  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.• Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.• Monitor the revenue activity of the hotel or facility.• Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures, assign duties to workers, schedules.• Coordinate front-office activities and resolve problems.• Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments. Show less

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  Hotel Alba Seleqtta****s

  Aug 2010 - now

  General Manager

  • Transform a 3 star property in a 4 star superior hotel• Lead all operations in managing a 183 rooms property• Ensure full compliance of operating procedures• Develop and manage execution of room & operations budgets and revenue forecast, P&L and implemented controls for expense management and maximizing revenue by increasing ADR and RevPar• Hire and train staff• Inspect the property on a daily basis, monitoring cost control, property conditions, cleanliness and quality of product and service throughout the hotel to ensure guest satisfaction Show less