Katherine M.

Experience

• 

  IKEA

  Aug 2011 - Dec 2023

  • Led the roll out of a key commercial planning tool, including developing and delivering training that led to country wide adoption of the tool across the Australian Head Office and 10 IKEA stores.• Improved approach and process around monthly loyalty product offers. This led to an improvement in loyalty KPIs whilst also incorporating a strategy around proactive sell out of future discontinued products.• Streamlined and created documentation for vitality ranges and limited collections from global brief to local implementation using ClickUp. Show less • Own seasonality, commerical messaging and campaigns across IKEA.com.au.• Co-ordinate the cross functional e-commerce team and lead the planning for global and local initiatives on the website related to seasonal campaigns and other offers and commercial messages.• Nurture relationships across the organisation and ensure stakeholders throughout the business are engaged in the commercial planning and execution of campaigns across the website.• Contribute to the yearly business planning cycle for IKEA Australia, specifically the commercial calendar (seasonal messages and focusses) Show less • Led and managed the Sales and Supply Support team to constantly improve stock availability and range management.• Synchronised with commercial needs and activities for the best possible goods availability at lowest possible total cost.• Worked as a communication link between the store and national logistics teams.• Main point of contact in the store for all range administration and operational supply related questions.• Supported functions across the store to improve efficiencies and educated on sales forecasting, supply planning, stock accuracy measures and distribution.• Participated in working groups to secure stock accuracy. Show less • Responsible for leading the Recovery team to increase sustainability through waste diversion and asset loss minimisation, maximise profits through asset recovery and cost reduction and to increase the quality perception of IKEA products.• Managed 13 direct reports. Rostering, task analysis, delegation, co-worker reviews, performance management, hiring new co-workers, WHS.• Worked across the whole store to push Recovery agenda, improve cross functional processes and increase profile of the Recovery department. Show less • Responsible for stock availability, balancing range and space, forecasting and ordering to achieve agreed service levels at lowest possible cost.• Supported cross-functional commercial team with planning and implementation of sales plans. • Cross-functional support and education for range administration and operational supply related matters.• Produced insightful follow up for cross-functional commercial team regarding operational processes including product range changes, overstocks and shortages. Show less

  • Commercial Activities Specialist

    Jul 2023 - Dec 2023

  • Online Commercial Planning Specialist

    Oct 2019 - Jul 2023

  • Commercial Activities Sales Support Specialist

    Apr 2018 - Sept 2019

  • Sales and Supply Support Manager

    May 2017 - Apr 2018

  • Recovery Team Leader

    May 2016 - May 2017

  • Sales and Supply Support Specialist

    Jul 2013 - May 2016

  • Home Decoration Co-worker

    Jan 2013 - Jul 2013

  • Commercial Activities Co-worker

    Aug 2011 - Jan 2013
• 

  Rux Energy

  Dec 2023 - now

  Process Excellence Manager