April Smith- Gainer

Experience

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  Sonora Quest Laboratories/ Laboratory Sciences of Arizona

  Mar 2001 - Aug 2003

  Specimen Lab Technician II

  Responsible for presorting all specimens, pickup and delivery of processed specimens to the laboratory, as well as hematology and chemistry departments*Imaging/microfilming test results and blood smears, centrifugation and aliquoting serum *Data entry of client and customer information in a production environment, with emphasis on productivity/quality standards and departmental completion times *Performed all job functions with confidence, accuracy and in a timely manner*Learned and understood all specimen types related to tests ordered by clients *Promoted to SPTII after 6 months and successful completion of test *Participated in continuing education sessions on compliance regulations related to test ordering which may change on a daily basis and HIPAA and OSHA regulations Show less

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  Caronia Corporation

  Jul 2005 - Aug 2006

  Medical Claims Assistant

  Answer/Direct internal and external telephone calls*Process invoices and funding requests for claimants*Create and mail correspondence letters for claim account executives; Set up of new claim files*Prepare standard form responses as directed by claims staff; Filing of documents to claim files*Coordinate the transfer of claim files to outside storage;*Maintains manuals at the direction of senior staff*Maintained and ordered office supplies and maintained computer inventory list*Worked closely with the Vice President on a weekly basis on claim reports and spreadsheets that are sent to the clients*Requested to assist managers as well as one claims executive in maintaining files. Reports, spreadsheets and facilitating meetings, luncheons and team building activities for the company and clients Show less

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  LeasePlan

  Dec 2009 - Dec 2017

  License and Title Specialist

  • Process state changes for clients - transferring title ownership from state to state• Conducted and updated entries of registrations and titles and images of license plates and registrations in AS400 • Responsible for training of temporary employees hired to help during high volume season. Cross trained new account managers and participated in round tables with account managers. • Identified and monitored problem tickets thru resolution. • Maintained client reports for client sales employees and account managers and participated in monthly conference calls with clients, sales team, managers and directors• Chosen to be subject matter expert for my department to attend monthly meetings Show less

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  Budd Terrace at Wesley Woods Emory Health Care Systems

  Mar 2014 - Apr 2014

  Certified Nursing Assistant ( Internship)

  *Performed Vital signs and recorded readings.*Written and oral documentation to include assessment of health status of patients to supervisor.*Chosen by trainer to shadow with the charge nurse for the day as well as given mentoring on job placement*Assisted residents to ambulate, transfer to chairs or wheel chairs with transfer belt.*Assisted residents with ambulation with assistive devices to include walkers and canes.*Performed bed baths complete and partial, showers and perineal care for female/male residents.*Helped residents with drinking, feeding and meal preparations.*Performed range of motion (ROM) to include passive and active/ assistance*Assisted residents with bedpan, and male residents with urinal, emptying urinary drainage bag. Show less

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  Senior Helpers

  Oct 2017 - Jun 2019

  Certified Nursing Assistant
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  High Point Family Practice

  Dec 2017 - May 2018

  Medical Front Office Assistant
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  Dermani Medspa

  May 2018 - Dec 2020

  Front Office Manager