Mike Knott

Mike Knott

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location of Mike KnottLincoln, England, United Kingdom

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  • Timeline

  • About me

    Data Intelligence Analyst at Home From Home Care

  • Education

    • Yarborough School

      1997 - 2004
      A-Levels

      Art: CBusiness Studies: CDesign & Technology: C10 GCSE's C-D's

  • Experience

    • Morrisons

      Aug 2004 - Sept 2019

      Owner of the stock record system which involved accurate reporting and gap analysis to control stock levels with the aim to have full availability for the customer, manage shrink and actively maintain the promotional space within the store. Proactively problem-solving, data/ reports analyzing to ensure efficiency and maximum profit returns. Coaching colleagues and making necessary corrective actions.One system I developed during my time as a stock and systems manager for Morrisons, was running in all stores in the Manchester region for just under a year and saved 7-14 hours a week in process time per store. I did this through report automation to give the end-user better data to work with and to remove downtime in a task that was not streamlined. My system then got refined and built into the main stock ordering system for the company, which has won awards for innovation. Show less

      • Data Reporting Analyst

        Aug 2017 - Sept 2019
      • Stock and Systems Manager

        Jul 2016 - Aug 2017
      • Fresh and frozen manager

        Dec 2015 - Jul 2016
      • Administrative Manager

        Nov 2014 - Dec 2015
      • Produce Team Manager

        Nov 2013 - Nov 2014
      • Checkout Team Manager

        Oct 2013 - Nov 2013
      • Frozen Team Manager

        Jun 2012 - Oct 2013
      • Toiletries Team Manager

        Aug 2010 - Jun 2012
      • Grocery/ Warehouse Supervisor

        Jul 2009 - Aug 2010
      • Wines & Spirits Acting Manager

        Oct 2008 - Jul 2009
      • Wines & Sprits Supervisor

        Jan 2006 - Oct 2008
      • Wines & Sprits Acting Supervisor

        Jan 2005 - Jan 2006
      • Sales Assistant

        Aug 2004 - Jan 2005
    • Orderwise

      Sept 2019 - Aug 2020
      Report Writer

      Working with OrderWise software (Business ERP, Warehouse Management & Stock Control Software) in the Reports and Layouts team, this role consisted of:Consulting with clients to capture their requirements and interpreting this into a technical specification. Developing the agreed spec into a bespoke report using T-SQL and SQL server management studio, Excel / VBA, or a custom layout using DevExpress XtraReport (an alternative to Crystal Reports) (some VB.NET use). Implementing the report/ layout with the client on their OrderWise software and ensuring they are satisfied with the completed development.Maintaining a good working relationship with the clients and internally as the Reports and Layout team work closely with Project and Account Management teams.Fulfilling the role of Second Line Support for issues and queries escalated from First Line Support team. Logging in with clients remotely to diagnose the issue and either taking it away to investigate or resolve the problem there and then.Keeping the internal knowledge base up to date with new findings, instructions for future reference and updating past entries. Show less

    • Home From Home Care

      Aug 2020 - now
      Data Intelligence Analyst
  • Licenses & Certifications