Brittany Beck

Experience

• 

  Jeffco Furniture, Inc.

  Jun 2009 - May 2011

  Customer Service Sales Representative

  In this role I was responsible for several multi-million dollar international accounts with private and public customers. My main objective was to create the best possible experience for our customers concerning their orders that were inbound and outbound from our provider in China. Daily tasks included answering customer's inquiries via email and telephone to include incorrect orders, accounting errors, discrepancies and incomplete deliveries. During the yearly High Point Furniture Market in High Point, NC, I would be the liaison between the buyer and seller for all order placements and follow up. Show less

• 

  Harris Teeter

  Mar 2010 - Jun 2012

  Retail Cashier
• 

  Bellisma

  Jan 2011 - Dec 2011

  Bridal Consultant

  In this role I was responsible for assisting the owner of Bellissma with all Bridal needs to include setting appointments, display and merchandising of gowns, catering to the needs of the Bride and her family, as well as cleaning the store and stocking up products.

• 

  Blue Bay Seafood

  May 2011 - Mar 2013

  Restaurant Manager
• 

  Old Navy

  Mar 2013 - Aug 2022

  -Oversaw 22 locations across the North Carolina, South Carolina and Georgia locations. -Managed a team of four Loss Prevention professionals to include Agents, Leads and Service Representatives. -Worked closely with store leaders and District Managers to ensure Safety, Profitability and Security are top priority.-Conducted Store Visits to include the designated Brand Protection Self-Assessment to minimize risk, loss and liability issues. -Completed Internal Investigations to reduce Employee Losses and Policy Violations through Secure 3 reporting and Wicklander Interview processes. -Filed criminal reports with local law enforcement for offenses including but not limited to Misdemeanor and Felony Shoplifting, Breaking and Entering, Trespassing, Threat, and Assault. -Kept detailed and thorough records of all incidents for future court appearances and evidence tracking.-Hired quality candidates as needed to support the AP needs in stores. Oversee scheduling, focused resource deployment, productivity, training and development of team members. -Utilized CCTV systems to build External and Internal Cases for Interview procedures and evidence. -Conducted undercover blitzes to minimize External Losses, make safe Apprehensions, work closely with Law Enforcement and keep detailed files on all offenders.-Enforced Gap Inc core values and worked with integrity when handling sensitive and private information of External and Internal individuals. -Worked closely with Employee Relations and Human Resources for Policy reinforcement and corrective actions of Internal Offenders. -Satisfactorily completed yearly and quarterly training on Unconscious Bias, Racial Bias, Equality and Belonging, Cyber Security and Social Engineering Scams. Show less -Oversaw 10 locations across the Charlotte Metro, Western NC and Western VA areas.-Managed a team of eight Loss Prevention professionals to include Agents, Leads and Service Representatives. -Worked closely with store leaders and District Managers to ensure Safety, Profitability and Security are top priority.-Conducted Store Visits to include the designated Brand Protection Self-Assessment to minimize risk, loss and liability issues. -Completed Internal Investigations to reduce Employee Losses and Policy Violations through Secure 3 reporting and Wicklander Interview processes. -Filed criminal reports with local law enforcement for offenses including but not limited to Misdemeanor and Felony Shoplifting, Breaking and Entering, Trespassing, Threat, and Assault. -Kept detailed and thorough records of all incidents for future court appearances and evidence tracking.-Hired quality candidates as needed to support the AP needs in stores. Oversee scheduling, focused resource deployment, productivity, training and development of team members. -Utilized CCTV systems to build External and Internal Cases for Interview procedures and evidence. -Conducted undercover blitzes to minimize External Losses, make safe Apprehensions, work closely with Law Enforcement and keep detailed files on all offenders.-Enforced Gap Inc core values and worked with integrity when handling sensitive and private information of External and Internal individuals. -Worked closely with Employee Relations and Human Resources for Policy reinforcement and corrective actions of Internal Offenders. -Satisfactorily completed yearly and quarterly training on Unconscious Bias, Racial Bias, Equality and Belonging, Cyber Security and Social Engineering Scams. Show less -Responsible for Store Operations such as Hiring and Onboarding of new employees. -Responsible for monthly Supply Orders and to remain within store budget to minimize overspend. -Completion of monthly Store Compliance Audits (SCA) to ensure Safety, Security and Compliance of the store location to minimize legal risk. -Accountable for Weekly, Monthly, Quarterly and Yearly Fire Inspections, Egress Clearance, Burglar Alarm Testing and upheld all logs relevant to Key Holders, Alarms, Inspections, and Work Orders. Show less

  • Senior Asset Protection Manager

    May 2020 - Aug 2022

  • Loss Prevention Manager

    Feb 2017 - Jun 2020

  • Department Manager

    Mar 2016 - Feb 2017

  • Business and Operations Manager

    May 2014 - Mar 2016

  • Brand Associate

    Mar 2013 - May 2014
• 

  Gap Inc.

  Aug 2022 - now

  Area Asset Protection Manager

  -Oversee 22 locations across the Charlotte and surrounding areas to include Athleta, Banana Republic, Gap, and Old Navy locations. -Work closely with store leaders and District Managers to ensure Safety, Profitability and Security are top priority.-Conduct Store Visits to include the designated Brand Protection Self-Assessment to minimize risk, loss and liability issues. -Complete Internal Investigations to reduce Employee Losses and Policy Violations through Secure 5 reporting and Wicklander Interview processes. -Filed criminal reports with local law enforcement for offenses including but not limited to Misdemeanor and Felony Shoplifting, Breaking and Entering, Trespassing, Threat, and Assault. -Keep detailed and thorough records of all incidents for future court appearances and evidence tracking.-Hiring quality candidates as needed to support the AP needs in stores. Oversee scheduling, focused resource deployment, productivity, training and development of team members. -Utilized CCTV systems to build External and Internal Cases for Interview procedures and evidence. -Conducts undercover blitzes to minimize External Losses, make safe Apprehensions, work closely with Law Enforcement and keep detailed files on all offenders.-Enforced Gap Inc core values and worked with integrity when handling sensitive and private information of External and Internal individuals. -Worked closely with Employee Relations and Human Resources for Policy reinforcement and corrective actions of Internal Offenders. -Satisfactorily completed yearly and quarterly training on Unconscious Bias, Racial Bias, Equality and Belonging, Cyber Security and Social Engineering Scams. Show less