Shaun Lee

Experience

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  Channel NewsAsia

  Dec 1998 - Oct 1999

  Lead Web Designer

  Conceptualised , designed and created the official launch website for Channel NewsAsia - Singapore English language Asian cable television news agency. I was approached by the station to lead and build-up the in-house 3-member web development division that was key for all web presence.

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  IBM

  Nov 1999 - Apr 2005

  PC Institute Trainer, IBM Global Services, South Asia

  · Tasked with the training for new customers and business partners aimed at familiarizing with IBM products and technologies· Managed every country quarterly training logistics and needs, accomplished delivery schedules· Coordinate with each country brand managers in the organization and presentation of product/solution demo sessions

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  Interwoven

  Apr 2005 - Jul 2007

  Senior Trainer, Asia Pacific & Japan

  · Primarily responsible for training delivery for Asia Pacific relative to Interwoven’s suite of Enterprise Content Management products· Deliver training commitments to business partners and large enterprise customers including certification for consultants and web developers· Provide IT consultancy for major customers such as Australia Marconi; Singapore SMU and OCBC bank; and Japan Citibank Financial

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  Citrix

  Jul 2007 - Sept 2011

  Lead Trainer, Field Readiness, Asia Pacific & Japan

  · APAC Citrix Education team - lead trainer that delivered official Citrix Education courses for all XEN virtualization product line· Establish regular training cadence on new products, updates for sales and partners· APAC Toll-gate owner responsible for successful new products launch strategies· Accountable for the APAC Desktop field readiness plan - from Concept to GTM· Point of contact for all APAC field readiness issues, resource allocation, team management, and reports submission during manager’s absence· Ascertain up to date training for all new and existing personnel in both the Sales (field, renewals and customer service) and Technical (SE & consultant) organizations Show less

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  VMware

  Sept 2011 - Nov 2015

  Senior Sales Trainer, Global Field & Partner Readiness

  · Key member in leading the training initiatives for the sales transformation phase to drive strategic selling mindset and selling behavior change· Manage/lead the New Hire onboarding event for APJ - from planning, communications, program logistics to execution for the entire stint at VMware· Establish strong, transparent relationships with global teams and across the broader organization that includes Ops, Marketing, Sales, L&D, and LOB owners with the goal to collaborate and cross-leverage tools, learning programs and other resources to help drive better onboarding experience· Subject matter expert on Value-Selling methodology; facilitated Value-Selling classes and Manager’s alignment workshops to increase adoption of new corporate selling methodology· The only APJ resource that delivered solution boot camps for channel managers and partners; enabling them to articulate VMware’s new customer-centric vision and messaging to their C-level customers· Collaborate with Sales, Sales Operations, Channels, Marketing & Senior Leadership to establish key metrics around sales enablement efforts to help quantify impact and success of materials and programs in terms of their overall ability to help solve critical business problems· Deliver Train-The-Trainer (TTT) sessions in Greater China, Taiwan, Korea & India Show less

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  F5 Networks

  Dec 2015 - Apr 2018

  Senior Sales Trainer, APCJ Field Sales Readiness

  · Develop a coordinated approach to enablement, that aligns all departments at improving the effectiveness of the sales teams· Working in collaboration with Sales Operations, HR, L&D and the sales organization to determine best in class processes, tools and learning curriculum to drive an effective sales new hires on-boarding experience in APCJ· The program manager accountable for the global rollout of F5 sales methodology across Asia; the certified Miller Heiman Strategic Selling coach that delivers the classes· In concert with the security business owner, identify areas that the sales teams are weak in and develop an end-to-end enablement program that improves these competencies, as evident by the huge percentage increase in the security product attachment metric· On the ground enablement program experience, providing in-demand sales coaching and mentoring, helps to address skill-gaps such as effective C-level conversation, deal management and closure· Quarterly interface with Global team, Executive leaders of Sales & Channels: identify business priorities, trends and understand regional needs to position the right-mix of enablement programs Show less

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  TTA (known as The Training Associates)

  Jul 2018 - Dec 2018

  Associate Trainer (Freelance)

  Working as a freelance associate trainer for a Fortune 50 technology company; helps deliver sales training to their internal sellers (6,000 sellers globally) and their partners:Contents to deliver: • Presentation Skills• Fundamentals of Selling• Strategic Solution Selling• Executive-Level Selling• Storytelling

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  ServiceNow

  Jan 2019 - now

  Enablement Program Manager, Asia Pacific & Japan

  • Ongoing assessment of needs and continuous feedback for improvements to enablement initiatives• Working with Subject Matter Experts to deliver training within enablement initiatives and programs• Support the continuing implementation of the ServiceNow Sales Methodology, Onboarding, and Soft Skills programs• Provide feedback on skills gaps for teams and suggest appropriate solutions• Report on, and present metrics and results of the impact of enablement initiatives• Drive community, collaboration, and alignment through the Enablement teams and our Business partners• Participate in the creation and delivery of global enablement activities including Global Sales Kickoff and other global enablement events Show less