Davia Franklin

Experience

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  NYC Department of Youth & Community Development

  Jun 2016 - Dec 2018

  Program Supervisor
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  Google

  Aug 2017 - Sept 2017

  Participant, Research Customer Program

  Participated in Google's User Research program, playing an instrumental role in gathering and providing firsthand insights to enhance user experience and guide product development for Youtube.User-Centric Feedback: Offered critical feedback on Google products, emphasizing user needs and preferences, a cornerstone of successful product management.Usability Testing: Evaluated the functionality and design prototypes, simulating user interactions and providing actionable insights for product iterations.Collaborative Analysis: Collaborated with diverse users to gather a multitude of perspectives, ensuring a holistic view of user experience.Product Enhancement Suggestions: Highlighted areas of potential enhancement, reinforcing the need for constant product iteration and user-centric design.Data-Driven Recommendations: Based on the research findings, suggested key improvements to align the products more closely with user expectations.By closely aligning with Google's emphasis on user-driven design and iterative development, I gained a unique perspective on the product development cycle, from ideation to post-launch feedback. Show less

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  Montefiore Health System

  Jul 2019 - Oct 2019

  Cyber Security Intern
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  Lockheed Martin

  Feb 2020 - Aug 2020

  Sustainment Engineer

  During my tenure at Lockheed Martin as a Sustaining Engineer Asc., I immersed myself in the intricate details of aerospace and defense systems, ensuring their efficiency and reliability:Logistical Overhaul: Revamped key logistical processes that resulted in a 29% increase in operational efficiency by streamlining workflows and optimizing resource allocations.Data-Driven Decision-making: Employed real-time data from SAP to make strategic decisions, which enhanced system performance and reduced troubleshooting time by 30%.Technical Challenges Resolution: Successfully addressed over 50 major technical challenges within the span of my employment, utilizing standardized logistics and engineering best practices.Inter-departmental Collaboration: Assisted in creating and presenting 15+ comprehensive technical reports that improved cross-departmental understanding and collaboration by 41%.System Improvements: Championed and implemented three major system improvements, ensuring they met Lockheed's rigorous engineering standards and resulting in a 23% increase in system reliability. Show less

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  Seven Estates

  Nov 2020 - May 2022

  Product Strategy Officer, Real Estate Tech Sales

  At Seven Estates, I established a leading real estate firm dedicated to streamlining acquisitions and maximizing investor portfolio returns. My role encompassed a myriad of responsibilities, from leveraging data analytics to optimize investment strategies to fostering relationships with stakeholders across the real estate spectrum. By focusing on refining acquisition approaches based on market feedback and establishing robust buying criteria.- Steered Seven Estates to become a forerunner in real estate, harnessing data analytics for optimal investment strategies.- Achieved 6% growth in investor portfolios and secured $10M in revenue through strategic acquisitions.- Integrated technology and product roadmaps, showcasing product management acumen in real estate. Show less

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  E&D

  Jan 2023 - now

  Senior Product Manager

  At E&D I lead a tech consultancy that delivers innovative IT solutions tailored for small to mid-sized businesses. My role encompasses vision setting, strategic direction, and the orchestration of transformative tech strategies that drove a 11% increase in user adoption and 7% increase in revenue growth. - Championed innovative IT solutions for SMBs, resulting in significant 11% increase in user adoption and 7% revenue spikes.- Directed transformative tech strategies, underpinning E&D's rise in the tech consultancy arena.- Prioritized market needs and data-driven insights to ensure excellence in a dynamic tech landscape. Show less