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Karla Cheli

Karla Cheli

Followers of Karla Cheli4000 followers
location of Karla CheliSão Paulo, São Paulo, Brazil

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  • Timeline

  • About me

    Senior Customer Success Manager

  • Education

    • FATEC

      -

    • Sociedade Brasileira de Programação Neurolinguística

      2018 - 2020
      Practitioner Neurolinguistics Program Neurolinguistics Program Practitioner

      Activities and Societies: › Change unwanted habits and behaviors › Create change and communicate ideas › Establish and maintain trust with people and groups - even with “difficult” people › Creativity, motivation, learning and flexibility strategies › Generate new behaviors › Maintain a positive and rich view of the world, and help others to do the same › Negotiate and resolve conflicts › Perceiving the world through someone else's perspective › Learn to ask the right questions to solve problems Neurolinguistics Program is a process to teach the best and greatest use of potential strengthsof our brain, allowing for personal and professional development. It's the key to achievinggoals and achieve excellence.

    • FEBRACORP University

      2015 - 2016
      MBA in Market Intelligence Marketing/Marketing Management, General MBA

      Market Intelligence: Planing, Management, and OperationInformation Collection and Knowledge ManagementFinance ManagementEconomics and StatisticsStrategy and InnovationMarket and Competitiveness AnalysisCommunication, Dissemination and Measurement of Market Intelligent Projectscomplete curriculum: http://ibramerc.org.br/mbainteligencia

  • Experience

    • GE

      Apr 1997 - Aug 2018

      Planned and executed more than 400 events in Latin America, leveraging qualified leads and sales

      • Latin America Demand Generation Manager

        May 2015 - Aug 2018

      • Latin America Marketing and Communication

        May 2007 - Apr 2015

      • Brazil Marketing

        May 2002 - Apr 2007

      • Customer Service

        Apr 1997 - Apr 2002

    • GE Vernova

      Sept 2018 - now
      Global Senior Customer Success Manager

      It´s all about Technological Software Implementation to achieve Return on Investment, Increase Productivity and Revenue. Customer satisfaction and success are key!! I support 11 global accounts with USD 2M Annual Recurrent Revenue. I lead the development and execution of action plans to achieve customer outcomes by establishing critical goals or other key performance indicators. I manage overall post-sales relationship with customers, expanding new opportunities of software application or sales. Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Founder, editor and writer

      Issued by Empathy and Belonging Blog on Nov 2020
      Empathy and Belonging BlogAssociated with Karla Cheli

    • Teacher

      Issued by Junior Achievement on May 2014
      Junior AchievementAssociated with Karla Cheli

    • Leader of Sao Paulo Council

      Issued by GE Volunteers on Oct 2013
      GE VolunteersAssociated with Karla Cheli

    • International Public Relations Assistant

      Issued by Rio 2016 - Comitê Organizador dos Jogos Olímpicos e Paralímpicos on Sept 2016
      Rio 2016 - Comitê Organizador dos Jogos Olímpicos e ParalímpicosAssociated with Karla Cheli

    • Hispanic Forum Co-Lead for 6 months and after Cultural Events Chair for 22 months

      Issued by GE Digital on Jun 2021
      GE DigitalAssociated with Karla Cheli