Rohit Gahalain

Experience

• 

  MYER

  Oct 2015 - Oct 2022

  Managed all of Myer’s store-based applications, ensuring a positive user experience and exceptional customer satisfaction. Leveraged innovative technologies and agile methodologies to lead major digital transformation initiatives across the business. Planned and executed high-value projects, including Project Zebra, GA Clearance Project and Project New Store POS. Identified and acted on pathways to utilise automation and improved technologies to enhance the in-store experience and drive process efficiencies that subsequently reduced operational costs. Administered substantial project budgets, delivering a robust return on investment and demonstrating the prudent use of business funds. Created comprehensive process documentation to provide stakeholders with clear information on new systems, policies and procedures. Championed automation and digitisation strategies that minimised waste and created significant efficiencies. Show less I was working on several BAU projects, to digitalisation processes within stores and support offices. And use to work on other BAU tasks.Worked on GA Clearance Project that focused on strategically selling all the old clearance products from the business to increase sales of clearance products, increase space in stores for new products and reduce the old clearance stock holding which was almost end-of-life products. • Helped clear thousands of 10 years old clearance items from the business.• 20% more space on the floor and reserve to add a new fashion line.• Built a plan for ongoing efficient management of clearance items. Show less

  • Product Owner

    Mar 2020 - Oct 2022

  • Retail Operations Officer

    Oct 2018 - Feb 2020

  • Team Member

    Oct 2015 - Oct 2018
• 

  Hub Australia

  Oct 2022 - May 2024

  Product Development Manager

  Drives the development of the product vision and roadmap to manage the end-to-end product delivery process. Identifies and activates opportunities to enhance the customer experience through the integration of advanced digital solutions. Prepare project requirements documentation and input them into JIRA for application development. Designs and builds MVP requirements and next versions requirements documentation. Creates key project material and reports for presentation to different stakeholders. Champions continuous improvement and identify improved ways of working that better meet customer and business needs. Show less

• 

  Cogstate

  Jun 2024 - now

  Product Owner