Brenee Neff

Brenee Neff

Customer Service Officer

Followers of Brenee Neff887 followers
location of Brenee NeffSan Diego, California, United States

Connect with Brenee Neff to Send Message

Connect

Connect with Brenee Neff to Send Message

Connect
  • Timeline

  • About me

    AAP, Senior Vice President, Director of Deposit and Branch Operations

  • Education

    • San Diego City College

      -
  • Experience

    • San Diego Trust and Savings Bank

      Jan 1986 - Jan 1994
      Customer Service Officer

      Responsible for supervising the balancing of all cash drawers, adherence to bank policy and procedure and all daily branch operational functions. Supported Customer Service Manager in various aspects of human resources including coaching, training and annual reviews.

    • First Interstate Bank

      Jan 1994 - Jan 1996
      AVP, Customer Service Manager

      Managed all branch operations at 2 branch locations in Del Mar. Managed service colleague referral/sales program, conducted all certifications, approvals, overdrafts, returned items collections, customer complaints, service charge reversals, payroll, compliance and audit.

    • City National Bank

      Oct 1996 - Dec 2012

      Managed all compliance, risk management and operational integrity for the San Diego Region from 2010-2012 and the Southside Region from 2007-2010. Actively partnered with teams as coach and mentor for ongoing development and goal attainment. Collaborated with all lines of business to consult and provide technical support for operational and compliance related issues. Integrated and coordinated training and implementation of all policies and procedures. Proactively identified process improvements to operational policies and procedures which increased productivity and efficiencies Show less

      • Vice President, Regional Operations Manager

        Mar 2007 - Dec 2012
      • Vice President, Senior Personal Banking Officer

        Feb 2003 - Feb 2007
      • Vice President, Client Service Manager

        Oct 1996 - Jan 2003
    • City National Bank

      Aug 2013 - Nov 2013
      Risk Analyst
    • San Diego Private Bank

      Dec 2013 - now

      Manage Bank's Wire Department, Centralized and Branch Banking Operations. Write and maintain policies and procedures for all operations. Liaison between Executive Management and all areas of the bank. Banks Physical Security Officer. Member of Risk Management and Management Compliance Committee.

      • AAP, Senior Vice President, Banking Operations Manger

        Dec 2013 - now
      • Vice President, Banking Operations Manager

        Dec 2013 - now
    • CalPrivate Bank

      Sept 2023 - now
      SVP, AAP Director of Deposit & Branch Operations, CalPrivate Bank
  • Licenses & Certifications

    • Accredited ACH Professional

      NACHA — The Electronic Payments Association
      Oct 2015
  • Honors & Awards

    • Awarded to Brenee Neff
      Blue Ladder Award City National Bank Jan 2008
    • Awarded to Brenee Neff
      P.R.I.D.E Award City National Bank Apr 2006