Borche Milcheski

Borche Milcheski

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location of Borche MilcheskiNorth Macedonia

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  • Timeline

  • About me

    Senior Project Manager | Service Delivery

  • Education

    • Univerzitet 'Sv. Kiril i Metódij' vo Skopje

      2002 - 2008
      Bachelors Power Engineering

      Activities and Societies: IEEE, New frontiers of low-cost photovoltaic solar cells,

    • Donau-Universität Krems

      2016 -
      Summer University Inovation management and leadership skills
  • Experience

    • Limited Brands

      Jun 2007 - Nov 2007
      Logistics

      Collaborated closely with the shipping department staff to streamline and facilitate the smooth return of materials to the correct vendors.Implemented efficient processes and procedures to ensure accurate and timely returns.

    • EVN Macedonia

      Jul 2008 - Nov 2020

      Led a team of 40 people in providing customer care services to 50,000 households.Coordinated and managed an average of 8 projects per year focused on technical dislocations and power supply improvements.Achieved consistent annual reduction of losses by 1.5% and increased cash collection by 4% through effective project implementation.Implemented strategies to improve operational efficiency and customer satisfaction. Successfully completed over 90 projects focused on developing and building a power grid in the main capital of Macedonia.Collaborated with stakeholders to ensure effective project delivery and meet the energy needs of the capital city.Contributed to the modernization and improvement of the power infrastructure to meet growing demands.

      • Head of Customer Care in Energy Center

        May 2010 - Nov 2020
      • Project Manager

        Jul 2008 - May 2010
    • Macedonia Tours

      May 2014 - Sept 2020
      Co-Founder, National Operations Manager

      Continuous development of new services for our worldwide tourists in Macedonia.Managing between foreign tourists and domestic professional tour guides and tourist cooperators in multi days tours around Macedonia. Collaborated with the United Macedonia Diaspora to develop a new project as part of their program for young Macedonians from USA, Australia, and Canada.

    • Web Factory

      Nov 2020 - Oct 2024

      Managed software development teams, overseeing the development of new products and providing support for existing ones.Fostered active communication and collaboration with clients to clarify product specifications and understand their unique business needs.Successfully budgeted and forecasted projects to ensure effective resource allocation.Gained expertise in various domains of practice, including healthcare, education, and sports management.

      • Lead Project Manager

        Jun 2024 - Oct 2024
      • Project Manager

        Nov 2020 - Jun 2024
    • Symphony.is

      Oct 2024 - now
      Service Delivery Manager
  • Licenses & Certifications

    • Generative AI - Introduction and Applications

      Coursera
      Mar 2025
      View certificate certificate
    • Talking to AI: Prompt Engineering for Project Managers

      Project Management Institute
      Mar 2025
      View certificate certificate
    • Professional Scrum Product Owner

      Scrum.org
      Mar 2022
      View certificate certificate
    • Generative AI Overview for Project Managers

      Project Management Institute
      Feb 2025
      View certificate certificate
    • Personal Excellence Program instructor

      EVN Macedonia
      May 2017
    • Professional Scrum Master

      Scrum.org
      Sept 2021
      View certificate certificate