
Geoffrey Munywoki
Network Administrator

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About me
Msc|Bsc|ITIL4,ITSM(IT best practice and Management)|GDPR -Data protection |CSSP(security)|MDM(Digital Marketing)|PMI-ACP(Agile Pj. Mgt)|DEI(Diverse culture's) Member CSK-130731|IMIS -UK-324385| NCC EDU UK- 269946
Education

Multimedia University College (JKUAT constituent college)
2004 - 2007Bachelor of Science (BSc) Computer Science and information systems
Experience

The Kenyan Alliance Insurance Company Ltd.
Apr 2008 - Mar 2011Network Administratoroversee life and pensions support of the system(policy master) and SMB for accounting,user support, network support, user training

SASINI PLC
Mar 2011 - Aug 2012System and Network Administrator-Design and implementation of remote sites networks- supporting ERP harvest IT systems-Managing exchange and AD for over 300 users-coordination and strategy in the ICT and payroll department-Advising the organization on ICT changeover and implementation-user training-liaising with vendors and ISPs for service delivery-coordinating support in onsite and offsite-Ensuring network up-times across all the branches-

Concord insurance company kenya
Sept 2012 - Dec 2015Head of ICTmanage, strategy, organize and implement ICT procedures and policies. in charge of overall departmental operations

Corporate Insurance Company
Jan 2016 - Nov 2023ICT Manager and Digital Channelscomposite insurance company

PNS
Oct 2023 - Jul 2024Manager ICT and Business ProcessesStrategic leadership towards meeting organizational goals through ICT driven solutions while leveraging user needs vis- avis technology advancements, enabling business growth through measurable technical drivers while managing the regulatory framework to ensure complianceCoaching and training the human resources for efficient service deliveryA uniquely positioned ICT manager who is a team player and business oriented thinker to help the business survive market tubulins.Cost efficient formulation and execution of adoptable budgets which help the organization plan well for resources Security compliant with COBIT and security related standards acceptable globally Show less
Licenses & Certifications
- View certificate

GDPR COMPLIANCE CERTIFICATE
Linked LearningJul 2024 - View certificate

Team Collaboration in Microsoft 365
LinkedInJul 2024 - View certificate

Cyber security -Systems Security Certified Practitioner (SSCP)
CybrarySept 2023 - View certificate

Diversity, Equity and Inclusion in the Workplace
Alison - Free Online Courses With CertificatesJun 2024 - View certificate

ISO 20000 - Principles of IT Service Management System (ITSM)
Alison - Free Online Courses With CertificatesJul 2024 - View certificate

Master in digital marketing
EscilsNov 2022 
Ethical Hacking: Introduction to Ethical Hacking
CompTIAJul 2024- View certificate

PMI Agile Certified Practitioner (PMI-ACP)®
Project Management InstituteJul 2024 - View certificate

Ethical Hacking: Introduction to Ethical Hacking
LinkedInJul 2024 - View certificate

ITIL 4 Fundamentals - Essentials of IT Service Management
Alison - Free Online Courses With CertificatesJul 2024
Honors & Awards
- Awarded to Geoffrey Munywoki🛠️ Member – Product Development Committee TMIC Jan 2024 📍 TMIC | Since January 2024Honoured to be part of a dynamic team tasked to rethink, re-engineer, innovate, and relaunch TMIC’s product portfolio—across both general and life insurance lines.Our mission:➡️ Ensure that TMIC’s products remain customer-centric, competitive, and responsive to evolving market needs.➡️ Drive innovation across all business classes by embedding feedback, technology, and strategy into the product lifecycle.Looking forward to transforming… Show more 📍 TMIC | Since January 2024Honoured to be part of a dynamic team tasked to rethink, re-engineer, innovate, and relaunch TMIC’s product portfolio—across both general and life insurance lines.Our mission:➡️ Ensure that TMIC’s products remain customer-centric, competitive, and responsive to evolving market needs.➡️ Drive innovation across all business classes by embedding feedback, technology, and strategy into the product lifecycle.Looking forward to transforming ideas into solutions that create value for clients, agents, and the wider insurance ecosystem.#ProductDevelopment #InsuranceInnovation #CustomerCentricity #Leadership #TMIC #DigitalInsurance #GeneralInsurance #LifeInsurance #ProductStrategy #InnovationCommittee Show less
- Awarded to Geoffrey Munywoki📊 Member – Strategy Formulation, Implementation & Review (2024–2026) TMIC Dec 2023 Proud to contribute to a vibrant, visionary committee tasked with shaping TMIC’s strategic direction for the 2024–2026 period.Our mandate includes:✅ Developing a forward-looking strategy aligned with market shifts✅ Ensuring effective implementation across key departments✅ Driving review and adaptability through data-driven insights✅ Anchoring our plan in customer value, innovation, and operational excellenceGrateful for the opportunity to lend my expertise toward… Show more Proud to contribute to a vibrant, visionary committee tasked with shaping TMIC’s strategic direction for the 2024–2026 period.Our mandate includes:✅ Developing a forward-looking strategy aligned with market shifts✅ Ensuring effective implementation across key departments✅ Driving review and adaptability through data-driven insights✅ Anchoring our plan in customer value, innovation, and operational excellenceGrateful for the opportunity to lend my expertise toward building a resilient and growth-focused TMIC.#StrategicLeadership #InsuranceStrategy #TMIC #CorporatePlanning #Transformation #InnovationInInsurance #Governance #ExecutionExcellence #StrategyCommittee Show less
- Awarded to Geoffrey Munywoki🧩 Project Lead – Systems Audit Committee TMIC Dec 2023 Leading a strategic audit initiative focused on evaluating and enhancing TMIC’s IT infrastructure and systems.🔍 Key Objective:Assess the current technology landscape and provide actionable recommendations to ensure that systems are:✅ Aligned with emerging market trends✅ Responsive to evolving customer needs✅ Scalable and secure for future growthThis role underscores the critical intersection of technology, strategy, and customer experience in delivering modern… Show more Leading a strategic audit initiative focused on evaluating and enhancing TMIC’s IT infrastructure and systems.🔍 Key Objective:Assess the current technology landscape and provide actionable recommendations to ensure that systems are:✅ Aligned with emerging market trends✅ Responsive to evolving customer needs✅ Scalable and secure for future growthThis role underscores the critical intersection of technology, strategy, and customer experience in delivering modern insurance solutions.#ITAudit #DigitalTransformation #Insurtech #StrategyExecution #CustomerDriven #InfrastructureReview #TMIC #TechnologyLeadership #InnovationAudit #TechStrategy Show less
- Awarded to Geoffrey Munywoki🚗 Member – Salvage Committee TMIC Oct 2023 Proud to serve on the Salvage Committee, contributing to the optimization of vehicle salvage operations and stakeholder engagement.Key Contributions:🔹 Manage and analyze vehicle salvage data for better decision-making🔹 Strengthen relationships with storage yard partners🔹 Facilitate win-win debt settlements with service providers🔹 Improve Turnaround Times (TATs) and overall customer satisfactionThis role highlights the importance of data, partnerships, and service… Show more Proud to serve on the Salvage Committee, contributing to the optimization of vehicle salvage operations and stakeholder engagement.Key Contributions:🔹 Manage and analyze vehicle salvage data for better decision-making🔹 Strengthen relationships with storage yard partners🔹 Facilitate win-win debt settlements with service providers🔹 Improve Turnaround Times (TATs) and overall customer satisfactionThis role highlights the importance of data, partnerships, and service excellence in post-claim operations.#InsuranceOperations #SalvageManagement #CustomerExperience #DataDriven #StakeholderEngagement #TMIC #ClaimsEfficiency #ServiceDelivery #TurnaroundTime #AutoSalvage Show less
- Awarded to Geoffrey MunywokiChair Strategy formulation implimentation and review 2022-2023 Corporate Insurance Company Nov 2022 Formulate, Direct, Steer and oversee a committee members to deliver of the company strategy
- Awarded to Geoffrey Munywoki🧭 Chair – Strategy Formulation, Implementation & Review 🏢 Corporate Insurance Company Nov 2022 Honored to have chaired the Corporate Insurance Strategy Committee, where we successfully:✅ Formulated and aligned corporate strategy with evolving market dynamics✅ Directed and steered a vibrant committee through review cycles✅ Oversaw implementation to ensure measurable business impact✅ Strengthened collaboration across departments to drive unified executionStrategic leadership is about vision, agility, and execution—and I’m grateful for the opportunity to lead… Show more Honored to have chaired the Corporate Insurance Strategy Committee, where we successfully:✅ Formulated and aligned corporate strategy with evolving market dynamics✅ Directed and steered a vibrant committee through review cycles✅ Oversaw implementation to ensure measurable business impact✅ Strengthened collaboration across departments to drive unified executionStrategic leadership is about vision, agility, and execution—and I’m grateful for the opportunity to lead such a pivotal journey.#Leadership #InsuranceStrategy #ExecutionMatters #StrategicPlanning #CorporateGovernance #Teamwork #BusinessImpact #InsuranceLeadership #Transformation #StrategicReview Show less
- Awarded to Geoffrey Munywoki💻 Project Manager – Digital Strategy Rollout Corporate Insurance Company Oct 2017 Proud to have led the digital transformation journey at Corporate Insurance Company, focusing on operational efficiency and customer-centric innovation.Key Milestones Delivered:☁️ Insurance Cloud ERP: Seamless migration and automation of core insurance operations🗃️ Document Digitization (M-Files): Enhanced compliance and access through secure digital archiving📞 Voice-over-IP (3CX): Unified communication platform for improved customer service and internal… Show more Proud to have led the digital transformation journey at Corporate Insurance Company, focusing on operational efficiency and customer-centric innovation.Key Milestones Delivered:☁️ Insurance Cloud ERP: Seamless migration and automation of core insurance operations🗃️ Document Digitization (M-Files): Enhanced compliance and access through secure digital archiving📞 Voice-over-IP (3CX): Unified communication platform for improved customer service and internal efficiency🌐 Website & Digital Channels: Revamped digital presence to align with modern user experiencesThis 5-year transformation laid the foundation for agile operations, data-driven decisions, and digital-first service delivery.#DigitalTransformation #InsuranceTech #Leadership #ERPImplementation #InsurTech #MFiles #3CX #DigitalStrategy #InnovationInInsurance #CustomerExperience Show less
Volunteer Experience
Chair -Men ministry
Issued by Deliverance Church, Ngong Road on Jun 2022
Associated with Geoffrey MunywokiMember of the Management Board
Issued by The ABC Kalumbi Sec School on Jan 2023
Associated with Geoffrey MunywokiBoard Committee member (Strategy & Governance Committee)
Issued by Corppabs Sacco Society on Apr 2022
Associated with Geoffrey MunywokiChair Alumni Association
Issued by Kikui primary school on Jan 2020
Associated with Geoffrey Munywoki
Languages
- frFrench ,english,swahili,kikamba
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