Ozge Akinci

Experience

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  Hillside Su

  Jun 2007 - Sept 2007

  Receptionist Internship
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  Sheraton Hotel and Convention Center

  Feb 2008 - Jun 2008

  Banquet Sales Assistant Intership
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  Qatar Airways

  Mar 2010 - Mar 2016

  Key Responsibilities-Responsible for business development and project management-Generate passenger revenues for Istanbul region, Bursa and surpass target.-Protect existing accounts and prospect new Accounts, initiating and establishing new relationships-Create maximum QR product awareness in the market-Collaborate with management to establish objectives to maximize revenue.-Plan advertising policies and programs such as posters, coupons or give-away, represent QR in all sponsored events. Show less Key Responsibilities-Responsible for business development and project management-Generate passenger revenues for Anatolia region and surpass target.-Protect existing accounts and prospect new Accounts, initiating and establishing new relationships-Create maximum QR product awareness in the market-Collaborate with management to establish objectives to maximize revenue.-Plan advertising policies and programs such as posters, coupons or give-away, represent QR in all sponsored events. Show less -Launched Ankara Station for Qatar Airways in April 2010.-Played a fundamenal role in introducing the new product to the market.Key Responsibilities- Handling walk-in customers and telephone calls.- Using reservation function, making necessary arrangements for customer bookings and modifications/ reissue/refund, consequently promoted customer relations by providing premier customer satisfaction, developed a good rapport with the customers and responded promptly to customer problems- Handling agency calls and requests such as waivers, seat confirmation etc, developing and maintaining a good relationship. - Provided a variety of additional services comprising of wheel chair requests, special dietary meals, unaccompanied minors and stopover hotels, visa arrangements. Show less

  • Account Manager

    Jan 2015 - Mar 2016

  • Account Manager

    Jan 2012 - Dec 2014

  • Reservation and Ticketing Agent

    Mar 2010 - Jan 2012
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  Hitit

  Jan 2017 - now

  Key Responsibilities-Pre-Sales Management: Workshops, Business Meetings, Demos, RFP/RFI preparation Contract Negotiation-Account Management, Conflict & Crisis Resolution -Partnership Discovery, Establishment and Management: To increase global reach and local existence in countries-Involvement in Strategy Settings, Process Improvement-Relationship Development, Assisting Brand Management and Media Relations-Managing International events, conference, chairs, fairs and representing Hitit in industry standard setting organizations such as IATA as strategic partner. Show less

  • Senior Sales Manager

    Jan 2024 - now

  • Sales Manager

    Mar 2016 - Jan 2024

  • Product Training Manager

    Jan 2017 - Sept 2019